FDA Adverse Event Malfunction Summary report: N

PARADIGM REAL-TIME REVEL INSULIN INFUSION PUMP

MDR report key: 3933119 · Received July 14, 2014

Report

Report Number
3004209178-2014-86908
Event Type
Malfunction
Date Received
July 14, 2014
Date of Event
June 14, 2014
Report Date
June 14, 2014
Manufacturer
MEDTRONIC PUERTO RICO OPERATIONS CO.
Product Code
OYC
PMA / PMN Number
P980022
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
WI
Reporter Occupation
PATIENT

Narratives

Additional Manufacturer Narrative · 1

CURRENTLY IT IS UNKNOWN WHETHER OR NOT THE DEVICE MAY HAVE CAUSED OR CONTRIBUTED TO THE EVENT AS NO PRODUCT HAS BEEN RETURNED. NO CONCLUSION CAN BE DRAWN AT THIS TIME. WE THEREFORE CONSIDER THIS REPORT COMPLETE TO THE BEST OF OUR KNOWLEDGE. PLEASE SEE MEDWATCH REPORT # 3004209178-2014-86912.

Description of Event or Problem · 1

IT WAS REPORTED THAT THE INSULIN PUMP ALARMED BUTTON ERROR WHEN THE CUSTOMER WAS TRYING TO ADMINISTER INSULIN TO HERSELF. THE BLOOD GLUCOSE READING WAS UNAVAILABLE AT THE TIME OF THE CALL. THE CUSTOMER DROPPED THE CALL DURING DOCUMENTATION OF THE DEVICE SERIAL NUMBER. ATTEMPTED TO CALL THE CUSTOMER BACK; THE LINE RANG, AS THOUGH SHE WAS ON ANOTHER CALL, BUT THERE WAS NO ANSWER. NOTHING FURTHER REPORTED.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
410973 PARADIGM REAL-TIME REVEL INSULIN INFUSION PUMP INSULIN INFUSION PUMP / SENSOR AUGMENTED OYC MEDTRONIC PUERTO RICO OPERATIONS CO. MMT-523NAP

Patients

Seq Age Sex Outcome Treatment
1 46 YR