FDA Adverse Event Malfunction Summary report: N

PARADIGM REAL-TIME REVEL INSULIN INFUSION PUMP

MDR report key: 3933094 · Received July 14, 2014

Report

Report Number
3004209178-2014-86948
Event Type
Malfunction
Date Received
July 14, 2014
Date of Event
June 14, 2014
Report Date
June 14, 2014
Manufacturer
MEDTRONIC PUERTO RICO OPERATIONS CO.
Product Code
OYC
PMA / PMN Number
P980022
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
IA
Reporter Occupation
PATIENT

Narratives

Additional Manufacturer Narrative · 1

IN PROGRESS. PENDING MOTOR TEST. INSULIN PUMP RECEIVED WITH CRACKED CASE AT THE DISPLAY WINDOW CORNER, CRACKED RESERVOIR TUBE LIP, MINOR SCRATCHED LCD WINDOW, SHIFTED END CAP STICKER AND SCRATCHED RESERVOIR TUBE WINDOW NOTED.

Additional Manufacturer Narrative · 1

THE INSULIN PUMP PASSED DISPLACEMENT, REWIND, BASIC OCCLUSION, OCCLUSION, PRIME/A33 AND EXCESSIVE NO DELIVERY TEST. NO MOTOR ERROR ALARM NOTED AND THE MOTOR PASSED MOTOR TEST. THE INSULIN PUMP HAD CRACKED CASE AT THE DISPLAY WINDOW CORNER, CRACKED RESERVOIR TUBE LIP, MINOR SCRATCHED LCD WINDOW, SHIFTED END CAP STICKER AND SCRATCHED RESERVOIR TUBE WINDOW.

Additional Manufacturer Narrative · 1

CURRENTLY IT IS UNKNOWN WHETHER OR NOT THE DEVICE MAY HAVE CAUSED OR CONTRIBUTED TO THE EVENT. THE DEVICE HAS BEEN RETURNED, BUT NOT YET EVALUATED. FURTHER INFORMATION WILL FOLLOW ONCE THE ANALYSIS HAS BEEN COMPLETED. NO CONCLUSION CAN BE DRAWN AT THIS TIME.

Description of Event or Problem · 1

CUSTOMER CALLED REPORTING HER INSULIN PUMP ALARMED MOTOR ERROR DURING A BOLUS. CUSTOMER'S BLOOD GLUCOSE LEVEL WAS 179 MG/DL. SHE HAS MANUAL INJECTIONS AS A BACK UP. THE DEVICE WAS NOT BUMPED OR DROPPED. IT WAS NOT EXPOSED TO A STRONG MAGNETIC FIELD. CUSTOMER WAS ASSISTED WITH CLEARING THE ALARM. CUSTOMER DOES NOT USE THE SENSOR FEATURE. SHE IS ABLE TO REWIND THE DEVICE. SHE RECEIVED A MOTOR ERROR DURING REWIND. CUSTOMER WAS ADVISED THAT THE DEVICE NEEDS TO BE REPLACED, AND TO DISCONTINUE ITS USE AND REVERT TO A BACK UP PLAN. NOTHING FURTHER REPORTED.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
411175 PARADIGM REAL-TIME REVEL INSULIN INFUSION PUMP INSULIN INFUSION PUMP / SENSOR AUGMENTED OYC MEDTRONIC PUERTO RICO OPERATIONS CO. MMT-523NAP

Patients

Seq Age Sex Outcome Treatment
1 57 YR