EMAX 2 PLUS MOTOR
Report
- Report Number
- 1045834-2014-12441
- Event Type
- Malfunction
- Date Received
- July 14, 2014
- Report Date
- June 27, 2014
- Manufacturer
- DEPUY SYNTHES POWER TOOLS
- Product Code
- HBC
- PMA / PMN Number
- PK080802
- Product Problem
- Yes
- Report Source
- Manufacturer report
- Reporter Location
- PA, US
- Reporter Occupation
- OTHER
Narratives
ADDITIONAL NARRATIVE: THE ACTUAL DEVICE WAS RETURNED FOR EVALUATION. RELIABILITY ENGINEERING EVALUATED THE DEVICE. VISUAL AND FUNCTIONAL ASSESSMENTS WERE PERFORMED ON THE DEVICE AND IT WAS OBSERVED THAT THE CONNECTOR WAS LOOSE AND A PIN WAS PUSHED IN. THE PIN PUSHED BACK IN THE CONNECTOR WAS A RESULT OF THE CONNECTOR NOT BEING PROPERLY ALIGNED AND FORCED INTO THE FEMALE CONNECTOR WHEN PLUGGING IT INTO CONSOLE. THIS WAS WHAT CAUSED THE E5 AND E6 ERRORS. THEREFORE, THE REPORTED CONDITIONS WERE CONFIRMED. THE ASSIGNABLE ROOT CAUSE WAS DETERMINED TO BE DUE TO COMPONENT DAMAGE DUE TO MISUSE/ABUSE AND POSSIBLE USER ERROR. IF ADDITIONAL INFORMATION SHOULD BECOME AVAILABLE, A SUPPLEMENTAL MEDWATCH REPORT WILL BE SENT ACCORDINGLY.
DURING SUBSEQUENT FOLLOW-UP WITH THE CUSTOMER, ADDITIONAL INFORMATION WAS OBTAINED. IT WAS REPORTED THAT THE EVENT OCCURRED DURING SURGERY WHEN THE DEVICE WAS ATTEMPTED TO BE USED. IF ADDITIONAL INFORMATION IS OBTAINED THAT WAS NOT AVAILABLE FOR THE INITIAL MEDWATCH, A SUPPLEMENTAL MEDWATCH WILL BE FILED AS APPROPRIATE.
IT WAS REPORTED THAT THE MOTOR DEVICE DISPLAYED E5 AND E6 ERROR MESSAGES. IT WAS NOT REPORTED THAT THE MALFUNCTION OCCURRED DURING SURGERY. IT WAS NOT REPORTED IF THERE WERE ANY DELAYS IN A SURGICAL PROCEDURE OR IF A SPARE DEVICE WAS AVAILABLE FOR USE. THERE WERE NO REPORTS OF INJURIES, MEDICAL INTERVENTION OR PROLONGED HOSPITALIZATION. THE DATE OF THE EVENT WAS UNKNOWN. ALL AVAILABLE INFORMATION HAS BEEN DISCLOSED. IF ADDITIONAL INFORMATION SHOULD BECOME AVAILABLE, A SUPPLEMENTAL MEDWATCH REPORT WILL BE SUBMITTED ACCORDINGLY.
Devices
| Seq | Brand | Generic | Product Code | Manufacturer | Model | Lot | UDI-DI |
|---|---|---|---|---|---|---|---|
| 409729 | EMAX 2 PLUS MOTOR | MOTOR, DRILL, ELECTRIC - HANDPIECE | HBC | DEPUY SYNTHES POWER TOOLS | NA |
Patients
| Seq | Age | Sex | Outcome | Treatment |
|---|---|---|---|---|
| 1 |