FDA Adverse Event Malfunction Summary report: N

G4 PLATINUM CONTINUOUS GLUCOSE MONITORING SYSTEM

MDR report key: 3931646 · Received July 14, 2014

Report

Report Number
3004753838-2014-04963
Event Type
Malfunction
Date Received
July 14, 2014
Date of Event
June 16, 2014
Report Date
June 16, 2014
Manufacturer
DEXCOM, INC.
Product Code
MDS
PMA / PMN Number
P120005
Product Problem
Yes
Report Source
Manufacturer report
Reporter Occupation
PATIENT FAMILY MEMBER OR FRIEND

Narratives

Additional Manufacturer Narrative · 1

(B)(4).

Description of Event or Problem · 1

PATIENT'S MOTHER CONTACTED DEXCOM TECHNICAL SUPPORT ON (B)(6) 2014, TO CLAIM NO AUDIO OUTPUT ON (B)(6) 2014. AT THE TIME OF THE CALL TO DEXCOM TECHNICAL SUPPORT, NO MEDICAL INTERVENTION OR INJURIES WERE REPORTED. PATIENT'S MOTHER CLAIMED TESTING OF THE ALERT FUNCTIONALITY ON (B)(6) 2014 AND REPORTED TO DEXCOM TECHNICAL SUPPORT ALERTS WERE FUNCTIONAL.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
410249 G4 PLATINUM CONTINUOUS GLUCOSE MONITORING SYSTEM MDS MDS DEXCOM, INC. MT20649

Patients

Seq Age Sex Outcome Treatment
1 14 YR Other