FDA Adverse Event Malfunction Summary report: N

PARADIGM REAL-TIME REVEL INSULIN INFUSION PUMP

MDR report key: 3930898 · Received July 12, 2014

Report

Report Number
3004209178-2014-86888
Event Type
Malfunction
Date Received
July 12, 2014
Date of Event
June 12, 2014
Report Date
June 12, 2014
Manufacturer
MEDTRONIC PUERTO RICO OPERATIONS CO.
Product Code
OYC
PMA / PMN Number
P980022
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
TN
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 1

THE INSULIN PUMP RECEIVED WITH NO ACT BUTTON RESPONSE DUE TO FLATTENED DOME SWITCH BUTTON. NO BUTTON ERROR ALARM NOTED. UNABLE TO PERFORM REWIND, BASIC OCCLUSION, OCCLUSION, PRIME, EXCESSIVE NO DELIVERY AND DISPLACEMENT TEST DUE TO NO BUTTON RESPONSE. THE INSULIN PUMP WAS RECEIVED WITH MINOR SCRATCHES ON DISPLAY WINDOW, CRACKED CASE AT DISPLAY WINDOW CORNERS, CRACKED RESERVOIR TUBE LIP AND CRACKED BATTERY TUBE THREADS.

Additional Manufacturer Narrative · 1

CURRENTLY IT IS UNKNOWN WHETHER OR NOT THE DEVICE MAY HAVE CAUSED OR CONTRIBUTED TO THE EVENT. THE DEVICE HAS BEEN RETURNED, BUT NOT YET EVALUATED. FURTHER INFORMATION WILL FOLLOW ONCE THE ANALYSIS HAS BEEN COMPLETED. NO CONCLUSION CAN BE DRAWN AT THIS TIME.

Description of Event or Problem · 1

CUSTOMER REPORTED A BUTTON ERROR ALARM THAT HE IS NOT ABLE TO CLEAR. CUSTOMER STATED THAT HE WORKS IN CONSTRUCTION AND MIGHT HAVE PUSHED A BUTTON FOR A LONG TIME LEADING TO THE BUTTON ERROR. CUSTOMER ALSO STATED THAT HE LOCKS THE BUTTONS, HOWEVER THEY UNLOCK THEMSELVES. CALLER REPORTED THAT THE INSULIN PUMP SHOWS THAT IT IS DELIVERING INSULIN, HOWEVER THERE IS NO INSULIN COMING OUT. CUSTOMER'S CURRENT BLOOD GLUCOSE READING IS 103 MG/DL. NO FURTHER INFORMATION REPORTED.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
408612 PARADIGM REAL-TIME REVEL INSULIN INFUSION PUMP INSULIN INFUSION PUMP / SENSOR AUGMENTED OYC MEDTRONIC PUERTO RICO OPERATIONS CO. MMT-723NAS

Patients

Seq Age Sex Outcome Treatment
1 43 YR