FDA Adverse Event Malfunction Summary report: N

PARADIGM REAL-TIME REVEL INSULIN INFUSION PUMP

MDR report key: 3930873 · Received July 12, 2014

Report

Report Number
3004209178-2014-86870
Event Type
Malfunction
Date Received
July 12, 2014
Date of Event
June 11, 2014
Report Date
June 11, 2014
Manufacturer
MEDTRONIC PUERTO RICO OPERATIONS CO.
Product Code
OYC
PMA / PMN Number
P980022
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
TN
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 1

CURRENTLY IT IS UNKNOWN WHETHER OR NOT THE DEVICE MAY HAVE CAUSED OR CONTRIBUTED TO THE EVENT. THE DEVICE HAS BEEN RETURNED, BUT NOT YET EVALUATED. FURTHER INFORMATION WILL FOLLOW ONCE THE ANALYSIS HAS BEEN COMPLETED. NO CONCLUSION CAN BE DRAWN AT THIS TIME.

Additional Manufacturer Narrative · 1

THE INSULIN PUMP PASSED DISPLACEMENT TEST, REWIND, BASIC OCCLUSION, OCCLUSION, PRIME TESTS AND EXCESSIVE NO DELIVERY TESTS. THE INSULIN PUMP POWER UP PROPERLY AFTER BATTERY INSTALLATION. THE INSULIN PUMP RECEIVED WITH OPERATING CURRENTS WITHIN SPECIFICATION. THE INSULIN PUMP WAS MONITORED AND NO BLANK DISPLAY ANOMALIES WERE NOTED. NO DAMAGE ON THE CONNECTORS AND LCD ISOLATION TAPE NOTED. THE INSULIN PUMP RECEIVED WITH INTERMITTENT BUTTONS DUE TO TO CORRODED KEYPAD TRACES. NO DISPLAY RAMPING ON IT'S OWN NOTED. THE INSULIN PUMP RECEIVED WITH CRACKED CASE AT DISPLAY WINDOW CORNERS, BATTERY TUBE THREADS AND MINOR SCRATCHES ON DISPLAY WINDOW.

Description of Event or Problem · 1

CUSTOMER REPORTED THAT THE SCREEN ON THE INSULIN PUMP WENT BLANK TWICE WHEN SETTING UP RESERVOIR. CUSTOMER ALSO STATED THAT THE BUTTONS ON THE INSULIN PUMP ARE UNRESPONSIVE. CUSTOMER STATED THAT THE NUMBERS KEPT CHANGING DURING FIXED PRIME. CUSTOMER'S CURRENT BLOOD GLUCOSE READING IS 39 MG/DL AND HAS TREATED WITH FOOD. NO FURTHER INFORMATION REPORTED.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
408604 PARADIGM REAL-TIME REVEL INSULIN INFUSION PUMP INSULIN INFUSION PUMP / SENSOR AUGMENTED OYC MEDTRONIC PUERTO RICO OPERATIONS CO. MMT-723NAP

Patients

Seq Age Sex Outcome Treatment
1 51 YR