FDA Adverse Event Malfunction Summary report: N

PARADIGM REAL-TIME INSULIN INFUSION PUMP

MDR report key: 3930833 · Received July 12, 2014

Report

Report Number
3004209178-2014-86871
Event Type
Malfunction
Date Received
July 12, 2014
Date of Event
June 11, 2014
Report Date
June 11, 2014
Manufacturer
MEDTRONIC PUERTO RICO OPERATIONS CO.
Product Code
OYC
PMA / PMN Number
P980022
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
NV
Reporter Occupation
PATIENT

Narratives

Additional Manufacturer Narrative · 1

CURRENTLY IT IS UNKNOWN WHETHER OR NOT THE DEVICE MAY HAVE CAUSED OR CONTRIBUTED TO THE EVENT AS NO PRODUCT HAS BEEN RETURNED. THE DEVICE WILL BE RETURNED FOR ANALYSIS AND FURTHER INFORMATION WILL FOLLOW ONCE THE ANALYSIS HAS BEEN COMPLETED. NO CONCLUSION CAN BE DRAWN AT THIS TIME.

Description of Event or Problem · 1

CUSTOMER CALLED STATING THAT HIS INSULIN PUMP IS ALARMING BUTTON ERROR. CUSTOMER'S BLOOD GLUCOSE LEVEL WAS 180 MG/DL. CUSTOMER SAID HE WAS WEARING HIS DEVICE IN HIS WAISTBAND AND WHILE HE WAS SWEATING. CUSTOMER MENTIONED DURING THE CALL THAT HE REMOVED THE KEY STICKER FROM THE DEVICE AND IT STARTED TO WORK AGAIN. HE ALSO STATED THAT THE DEVICE HAS A LITTLE CRACK WHERE THE LCD SCREEN IS. CUSTOMER WAS ADVISED THAT THE DEVICE NEEDS TO BE REPLACED, AND TO DISCONTINUE USE OF IT AND REVERT TO A BACK UP PLAN UNTIL THE REPLACEMENT ARRIVES. NOTHING FURTHER REPORTED.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
408706 PARADIGM REAL-TIME INSULIN INFUSION PUMP INSULIN INFUSION PUMP / SENSOR AUGMENTED OYC MEDTRONIC PUERTO RICO OPERATIONS CO. MMT-722NAL

Patients

Seq Age Sex Outcome Treatment
1 30 YR