FDA Adverse Event Malfunction Summary report: N

OT PING METER

MDR report key: 3930780 · Received July 12, 2014

Report

Report Number
2939301-2014-17222
Event Type
Malfunction
Date Received
July 12, 2014
Report Date
July 9, 2014
Manufacturer
LIFESCAN EUROPE, A DIVISION OF CILAG GMBH INTL
Product Code
NBW
PMA / PMN Number
K082590
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
TX, US
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 1

LIFESCAN (LFS) HAS REQUESTED RETURN OF THE SUBJECT PRODUCTS FOR EVALUATION. IF THE PRODUCTS ARE RETURNED, LFS WILL EVALUATE THEM AND INFORM THE FDA OF PRODUCTS THAT DO NOT PASS INSPECTION IN A SUPPLEMENTAL REPORT.

Additional Manufacturer Narrative · 1

FOLLOW-UP # 1 ¿ (02/02/2015). THE PATIENT¿S METER HAS BEEN RETURNED ON 12/16/2014 AND EVALUATED BY LIFESCAN PRODUCT ANALYSIS ON 1/12/2015 WITH THE FOLLOWING FINDINGS: THE METER INVOLVED WITH THIS COMPLAINT FAILED TESTING. THE METER WAS FOUND TO HAVE PCB CONTAMINATION. A SECONDARY ISSUE WAS NOTED WHEN THE METER WAS FOUND TO HAVE CONTAMINATED SPC PINS. IN ADDITION, A TERTIARY ISSUE WAS NOTED WHEN THE METER WAS FOUND TO BE MISSING A BATTERY. IF LIFESCAN OBTAINS ADDITIONAL INFORMATION REGARDING THIS COMPLAINT, A FOLLOW UP REPORT WILL BE SUBMITTED. AT THIS TIME, LIFESCAN CONSIDERS THIS MATTER CLOSED. FOUND PCB AND SPC PINS CONTAMINATION.

Description of Event or Problem · 1

ON (B)(6) 2014, THE REPORTER CONTACTED LIFESCAN USA, ALLEGING UNUSUAL ISSUE, THAT THE METER POWERS ON WITHOUT PROMPT. THIS COMPLAINT IS BEING REPORTED BECAUSE THE REPORTED ISSUE WAS NOT RESOLVED WITH TROUBLESHOOTING. THERE WAS NO INDICATION THAT THE PRODUCT CAUSED OR CONTRIBUTED TO AN ADVERSE EVENT.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
408569 OT PING METER GLUCOSE MONITORING SYS/KIT NBW LIFESCAN EUROPE, A DIVISION OF CILAG GMBH INTL 3605144

Patients

Seq Age Sex Outcome Treatment
1 57 YR