FDA Adverse Event Malfunction Summary report: N

LANCET DEVICE SNSRTR CMFRT EN

MDR report key: 3930710 · Received July 12, 2014

Report

Report Number
2032227-2014-03731
Event Type
Malfunction
Date Received
July 12, 2014
Date of Event
June 11, 2014
Report Date
June 11, 2014
Manufacturer
MEDTRONIC MINIMED
Product Code
MDS
PMA / PMN Number
P980022
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
TX
Reporter Occupation
PATIENT

Narratives

Additional Manufacturer Narrative · 1

CURRENTLY IT IS UNKNOWN WHETHER OR NOT THE DEVICE MAY HAVE CAUSED OR CONTRIBUTED TO THE EVENT AS NO PRODUCT HAS BEEN RETURNED. THE DEVICE WILL BE RETURNED FOR ANALYSIS AND FURTHER INFORMATION WILL FOLLOW ONCE THE ANALYSIS HAS BEEN COMPLETED. NO CONCLUSION CAN BE DRAWN AT THIS TIME.

Additional Manufacturer Narrative · 1

INSPECTED ONE OPENED AND USED ENLITE-SERTER. PERFORMED INSERTION TEST. ENLITE-SERTER PASSED PER SPECIFICATION. ENLITE-SERTER CONNECTED AND RELEASED PROPERLY.

Description of Event or Problem · 1

CUSTOMER REPORTED THAT THE SERTER DOES NOT RELEASE THE SENSOR AFTER THE SECOND BUTTON PRESS. CUSTOMER STATED SHE IS UNSURE IF THE CATCH ARM MAY HAVE BEEN PRESSED OR PUSHED. SHE STATED THAT THE NEEDLE HUB IS STUCK IN THE SERTER. SHE STATED THAT THE SENSOR WAS DISLODGED FROM THE SKIN AS THE SERTER WAS REMOVED FROM THE BODY. CUSTOMER WAS ADVISED TO HOLD THE BUTTON IN AND GENTLY SHAKE THE SENSOR TO REMOVE THE NEEDLE HUB ASSEMBLY. CUSTOMER STATED THAT THE NEEDLE HUB ASSEMBLY WAS RELEASED FROM THE SERTER. THE BLOOD GLUCOSE READING WAS 127 MG/DL. NOTHING FURTHER WAS REPORTED.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
408738 LANCET DEVICE SNSRTR CMFRT EN CGM MDS MEDTRONIC MINIMED MMT-7510

Patients

Seq Age Sex Outcome Treatment
1 36 YR