FDA Adverse Event Malfunction Summary report: N

PARADIGM REAL-TIME REVEL INSULIN INFUSION PUMP

MDR report key: 3930533 · Received July 12, 2014

Report

Report Number
3004209178-2014-86726
Event Type
Malfunction
Date Received
July 12, 2014
Date of Event
June 11, 2014
Report Date
June 11, 2014
Manufacturer
MEDTRONIC PUERTO RICO OPERATIONS CO.
Product Code
OYC
PMA / PMN Number
P980022
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
TN
Reporter Occupation
PATIENT

Narratives

Additional Manufacturer Narrative · 1

THE INSULIN PUMP PASSED DISPLACEMENT, EXCESSIVE NO DELIVERY, REWIND, BASIC OCCLUSION AND PRIME TESTS. SCRATCHED LCD WINDOW, CRACKED DISPLAY WINDOW CORNERS AND CRACKED RESERVOIR TUBE LIP NOTED.

Additional Manufacturer Narrative · 1

CURRENTLY IT IS UNKNOWN WHETHER OR NOT THE DEVICE MAY HAVE CAUSED OR CONTRIBUTED TO THE EVENT. THE DEVICE HAS BEEN RETURNED, BUT NOT YET EVALUATED. FURTHER INFORMATION WILL FOLLOW ONCE THE ANALYSIS HAS BEEN COMPLETED. NO CONCLUSION CAN BE DRAWN AT THIS TIME.

Description of Event or Problem · 1

CUSTOMER CALLED REPORTING THAT SHE HAD JUST SWAPPED OUT HER INSULIN PUMP AND THE NEW ONE WAS DOING SOME STRANGE THINGS. CUSTOMER HAS HAD THREE LOW BLOOD GLUCOSE LEVELS, ALL AROUND THE 48 -55 MG/DL RANGE. LAST NIGHT HER BLOOD GLUCOSE LEVEL WENT UP BUT WENT LOW AGAIN. WHEN SHE WAS CHANGING OUT THE RESERVOIR, DURING THE PRIME PROCESS INSULIN WAS SHOOTING OUT BEFORE IT WAS SUPPOSED TO. CUSTOMER STATED SHE DOES NOT FEEL CONFIDENT WITH THE DEVICE AND WOULD LIKE A REPLACEMENT. NOTHING FURTHER REPORTED.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
408790 PARADIGM REAL-TIME REVEL INSULIN INFUSION PUMP INSULIN INFUSION PUMP / SENSOR AUGMENTED OYC MEDTRONIC PUERTO RICO OPERATIONS CO. MMT-523LNAS

Patients

Seq Age Sex Outcome Treatment
1 55 YR