FDA Adverse Event Malfunction Summary report: N

PRIME CARE (R) TRANSCENT MATTRESS

MDR report key: 3925295 · Received June 23, 2014

Report

Report Number
3007538326-2014-00050
Event Type
Malfunction
Date Received
June 23, 2014
Date of Event
June 2, 2014
Report Date
June 23, 2014
Manufacturer
PRIMUS MEDICAL LLC
Product Code
IKY
PMA / PMN Number
EXEMPT
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
CA
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 1

THIS MATTRESS HAS NOT BEEN EVALUATED YET DUE TO THE MATTRESS NOT BEING RETURNED. THE CUSTOMER SENT PICTURES SHOWING THAT THE URETHANE COVER PEELED AWAY AT THE CENTER OF THE MATTRESS EXPOSING THE FOAM. A NEW MATTRESS WAS SHIPPED OUT TO THE CUSTOMER ON (B)(4) 2014. THE CUSTOMER IS IN THE PROCESS OF SENDING BACK THE MATTRESS TO OUR WAREHOUSE. THIS PROBLEM HAS BEEN ASSIGNED TO CAPA (B)(4), AND A F/U REPORT WILL BE SUBMITTED UPON COMPLETION OF THE CORRECTIVE ACTION.

Description of Event or Problem · 1

MATTRESS COVER IS DELAMINATING.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
364813 PRIME CARE (R) TRANSCENT MATTRESS IKY PRIMUS MEDICAL LLC TCM3580 042012

Patients

Seq Age Sex Outcome Treatment
1