FDA Adverse Event Malfunction Summary report: N

CAREASSIST BED

MDR report key: 3924788 · Received June 23, 2014

Report

Report Number
3006697241-2014-00525
Event Type
Malfunction
Date Received
June 23, 2014
Date of Event
May 27, 2014
Report Date
May 27, 2014
Manufacturer
HILLROM DE MEXICO S DE RL DE CV
Product Code
FNL
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
TX, US
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 1

THE HILL-ROM TECHNICIAN FOUND THE SCALE NEEDED TO BE ZEROED. A SEARCH OF THE HILL-ROM MAINTENANCE RECORDS DID NOT SHOW HILL-ROM PERFORMED ANY PREVENTATIVE MAINTENANCE ON THIS BED. IT IS UNKNOWN IF THE FACILITY PERFORMS PREVENTATIVE MAINTENANCE ON THEIR BEDS. THE TECHNICIAN ZEROED THE SCALE TO RESOLVE THE ISSUE. BASED ON THIS INFO, NO FURTHER ACTION IS REQUIRED.

Description of Event or Problem · 1

HILL-ROM REC'D A REPORT FROM A HILL-ROM TECHNICIAN THAT A NOTE WAS LEFT ON THE BED STATING THE BED EXIT WOULD NOT SET. THE BED WAS LOCATED AT THE ACCOUNT IN THE BED SHOP. THERE WAS NOT PATIENT/USER INJURY REPORTED. THIS REPORT WAS FILED IN OUR COMPLAINT HANDLING SYSTEM AS COMPLAINT #(B)(4).

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
364828 CAREASSIST BED A/C POWERED ADJUSTABLE HOSPITAL BED FNL HILLROM DE MEXICO S DE RL DE CV 1170

Patients

Seq Age Sex Outcome Treatment
1