FDA Adverse Event Malfunction Summary report: N

ACCESS 2 IMMUNOASSAY SYSTEM

MDR report key: 3924455 · Received July 9, 2014

Report

Report Number
2122870-2014-00503
Event Type
Malfunction
Date Received
July 9, 2014
Date of Event
June 17, 2014
Report Date
June 18, 2014
Manufacturer
BECKMAN COULTER
Product Code
JJE
PMA / PMN Number
K922823/A007
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
EZ
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 1

IN CONCLUSION, THE LIKELY CAUSE OF THE EVENT IS ATTRIBUTED TO THE STEPPER MOTOR DRIVER PCB (PRINTED CIRCUIT BOARD). A DEFINITIVE CAUSE OF THE BURNT PCB IS UNKNOWN. (B)(4).

Description of Event or Problem · 1

DURING SYSTEM DIAGNOSTICS FOR PIPETTER MOTION ERRORS, THE FIELD SERVICE ENGINEER (FSE) DISCOVERED A BURNT STEPPER MOTOR DRIVER PCB (PRINTED CIRCUIT BOARD) ON THE ACCESS 2 SYSTEM. THE FSE REPLACED THE PCB AND COMPLETED SYSTEM CHECK AND NOTED THE UNWASHED PORTION WAS OUT OF SPECIFICATION. THE FSE THEN REPLACED THE PRECISION VALVE ROTOR, STATOR AND SPRING IN THE PRECISION PUMP, AND COMPLETED ADJUSTMENT TO THE PRECISION VALVE - SYSTEM CHECK THEN PASSED THE UNWASHED PORTION. THE CUSTOMER INDICATED THERE WAS NO SMOKE OR FIRE, AND NO ERRONEOUS PATIENT RESULTS WERE GENERATED. THERE WAS NO OPERATOR INJURY OR ADVERSE EFFECT ASSOCIATED WITH THIS EVENT. THE INSTRUMENT WAS RETURNED TO NORMAL OPERATION.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
401979 ACCESS 2 IMMUNOASSAY SYSTEM ANALYZER, CHEMISTRY (PHOTOMETRIC, DISCRETE), FOR CLINICAL USE JJE BECKMAN COULTER NA NA

Patients

Seq Age Sex Outcome Treatment
1