FDA Adverse Event Malfunction Summary report: N

ANALYTICAL P MODULE

MDR report key: 3923157 · Received July 9, 2014

Report

Report Number
1823260-2014-05052
Event Type
Malfunction
Date Received
July 9, 2014
Date of Event
July 1, 2014
Report Date
July 9, 2014
Manufacturer
ROCHE DIAGNOSTICS
Product Code
JJE
PMA / PMN Number
K953239
Removal / Correction Number
NA
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
NY, US
Reporter Occupation
HEALTH PROFESSIONAL

Narratives

Additional Manufacturer Narrative · 1

IT WAS UNKNOWN IF THE INITIAL REPORTER SENT REPORT TO THE FDA.

Description of Event or Problem · 1

THE CUSTOMER ALLEGED THEY RECEIVED QUESTIONABLE CALCIUM RESULTS FOR TWO PATIENTS ON THEIR P-MODULE. BOTH THE DISCREPANT RESULTS WERE REPORTED OUTSIDE THE LABORATORY. THE PHYSICIAN QUESTIONED THE RESULTS AND THE LABORATORY REPEATED THE SAMPLES ON ANOTHER P-MODULE. THE FIRST PATIENT'S INITIAL CALCIUM RESULT WAS 7.6 MG/DL. THE REPEAT RESULT WAS 10.0 MG/DL. THE SECOND PATIENT'S INITIAL CALCIUM RESULT WAS 7.2 MG/DL. THE REPEAT RESULT WAS 9.3 MG/DL. THE REPEAT RESULTS WERE CONSIDERED CORRECT. THE PATIENTS HAD SURGERY DELAYED BY THIS EVENT, BUT THEY WERE NOT ADVERSELY AFFECTED. THE CALCIUM REAGENT LOT NUMBER AND EXPIRATION DATE WERE REQUESTED BUT NOT PROVIDED. THE FIELD SERVICE REPRESENTATIVE FOUND A SEMI-CLOGGED CONCENTRATED WASTE LINE AT THE RINSE STATION 2 CAUSING FLUIDIC FAILURES OF RINSE. HE CLEANED THE NOZZLE TIPS AND THE CONCENTRATED WASTE DRAIN VALVE. A MECHANISM CHECK, CALIBRATION, QUALITY CONTROL, AND A PRECISION CHECK WERE GOOD AND WITHIN SPECIFICATIONS.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
401851 ANALYTICAL P MODULE CLINICAL CHEMISTRY ANALYZER JJE ROCHE DIAGNOSTICS NA NA

Patients

Seq Age Sex Outcome Treatment
1