FDA Adverse Event Malfunction Summary report: N

DIMENSION XPAND PLUS WITH HM

MDR report key: 3923011 · Received July 9, 2014

Report

Report Number
1226181-2014-00354
Event Type
Malfunction
Date Received
July 9, 2014
Date of Event
June 12, 2014
Report Date
June 16, 2014
Manufacturer
SIEMENS HEALTHCARE DIAGNOSTICS INC
Product Code
JJE
PMA / PMN Number
K112999
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
LA, US
Reporter Occupation
HEALTH PROFESSIONAL

Narratives

Additional Manufacturer Narrative · 1

THE CUSTOMER CONTACTED THE SIEMENS TECHNICAL SOLUTIONS CENTER (TSC). IT WAS DISCOVERED THAT THE CUSTOMER WAS CENTRIFUGING PATIENT SAMPLES OUTSIDE OF THE TUBE MANUFACTURER SPECIFICATIONS. TSC INFORMED THE CUSTOMER THAT SHORT SPIN TIMES ARE NOT RECOMMENDED AND CAN CAUSE DISCORDANT RESULTS. THE CAUSE OF THE DISCORDANT, FALSELY ELEVATED NA RESULTS IS UNKNOWN, AS THE SAMPLES RESULTED AS EXPECTED UPON REPEAT TESTING ON THE SAME INSTRUMENT. THE CAUSE OF THE SAMPLES BEING CENTRIFUGED OUTSIDE OF TUBE VENDOR SPECIFICATIONS IS FAILURE TO FOLLOW INSTRUCTIONS. THE INSTRUMENT IS PERFORMING ACCORDING TO SPECIFICATIONS. NO FURTHER EVALUATION OF THE DEVICE IS REQUIRED.

Description of Event or Problem · 1

DISCORDANT, FALSELY ELEVATED SODIUM (NA) RESULTS WERE OBTAINED ON TWO PATIENT SAMPLES ON A DIMENSION XPAND PLUS WITH HM INSTRUMENT. THE DISCORDANT RESULTS WERE NOT REPORTED TO THE PHYSICIAN(S). THE SAMPLES WERE REPEATED ON THE SAME INSTRUMENT, RESULTING LOWER. IT IS UNKNOWN IF THE CORRECTED RESULTS WERE REPORTED TO THE PHYSICIAN(S). THERE ARE NO REPORTS OF PATIENT INTERVENTION OR ADVERSE HEALTH CONSEQUENCES DUE TO THE DISCORDANT, FALSELY ELEVATED NA RESULTS.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
400499 DIMENSION XPAND PLUS WITH HM CLINICAL CHEMISTRY ANALYZER JJE SIEMENS HEALTHCARE DIAGNOSTICS INC DIMENSION XPAND PLUS WITH HM

Patients

Seq Age Sex Outcome Treatment
1