FDA Adverse Event Malfunction Summary report: N

COBAS 6000 E601 MODULE

MDR report key: 3922175 · Received July 9, 2014

Report

Report Number
1823260-2014-05019
Event Type
Malfunction
Date Received
July 9, 2014
Date of Event
June 27, 2014
Report Date
July 9, 2014
Manufacturer
ROCHE DIAGNOSTICS
Product Code
JJE
PMA / PMN Number
K060373
Removal / Correction Number
NA
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
GA, US
Reporter Occupation
MEDICAL TECHNOLOGIST

Narratives

Additional Manufacturer Narrative · 1

IT WAS UNKNOWN IF THE INITIAL REPORTER SENT REPORT TO THE FDA.

Description of Event or Problem · 1

THE CUSTOMER ALLEGED THEY RECEIVED QUESTIONABLE RESULTS ON THEIR E601 ANALYZER. THE CUSTOMER STATED THEY WERE EXPERIENCING INSTRUMENT ALARMS ON ALL OF THEIR PATIENT SAMPLES. THE CUSTOMER NOTICED THE ISSUE BEGAN WHEN HE RAN A PATIENT SAMPLE WITH A THYROTROPIN (TSH) RESULT OF 0.0425 UIU/ML. ALL THE OTHER RESULTS ON THE PATIENT SAMPLE PRODUCED ALARMS. THE INITIAL THS RESULT WAS REPORTED OUTSIDE THE LABORATORY. THE SAMPLE WAS REPEATED ON A MODULAR E-MODULE AND THE RESULT WAS 2.67 MIU/ML. THE REPEAT RESULT WAS CONSIDERED CORRECT AND IT WAS SENT TO THE LABORATORY AS A CORRECTED REPORT. THE PATIENT WAS NOT ADVERSELY AFFECTED BY THIS EVENT. NO OTHER PATIENT RESULTS WERE PROVIDED BY THE CUSTOMER. THE TSH REAGENT LOT NUMBER AND EXPIRATION DATE WERE REQUESTED BUT NOT PROVIDED. THE CUSTOMER PERFORMED CORRECTIVE MAINTENANCE ON THE ANALYZER. THE CUSTOMER TRIED CLEANING THE SAMPLE PROBE. THE CUSTOMER STATED THE TUBE WAS NOT CLOGGED. THE CUSTOMER DECLINED A SERVICE VISIT BECAUSE THE CUSTOMER STATED THEY WERE ABLE TO RESOLVE THE ISSUE WITH THE CORRECTIVE MAINTENANCE.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
401429 COBAS 6000 E601 MODULE IMMUNOCHEMISTRY ANALYZER JJE ROCHE DIAGNOSTICS NA NA

Patients

Seq Age Sex Outcome Treatment
1 054 YR