FDA Adverse Event Malfunction Summary report: N

9900

MDR report key: 3921860 · Received May 29, 2014

Report

Report Number
1720753-2014-04541
Event Type
Malfunction
Date Received
May 29, 2014
Date of Event
May 7, 2014
Report Date
May 29, 2014
Manufacturer
GE OEC MEDICAL SYSTEMS
Product Code
JAA
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
NC, US
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 1

A GE SERVICE REPRESENTATIVE PERFORMED AN ONSITE INVESTIGATION. THE UPS BATTERIES WERE EVALUATED AND REPLACED. THE RTOS CONTACTS WERE CLEANED. THE SYSTEM WAS TESTED AND FOUND TO BE WORKING AS INTENDED AND RETURNED TO SERVICE.

Description of Event or Problem · 1

THE CUSTOMER REPORTED THAT THE SYSTEM SHUT DOWN WITHOUT COMMAND AFTER GETTING A COMMUNICATION ERROR. THIS RESULTED IN A LOSS OF IMAGING FUNCTIONALITY. THERE IS NO REPORT OF INJURY OR DEATH ASSOCIATED WITH THE EVENT DESCRIBED IN THIS COMPLAINT.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
316697 9900 FLUOROSCOPIC X-RAY JAA GE OEC MEDICAL SYSTEMS 9900

Patients

Seq Age Sex Outcome Treatment
1