FDA Adverse Event Malfunction Summary report: N

530G INSULIN PUMP

MDR report key: 3920819 · Received July 8, 2014

Report

Report Number
3004209178-2014-86627
Event Type
Malfunction
Date Received
July 8, 2014
Date of Event
June 19, 2014
Report Date
June 19, 2014
Manufacturer
MEDTRONIC PUERTO RICO OPERATIONS CO.
Product Code
OZO
PMA / PMN Number
120010
Product Problem
Yes
Report Source
Manufacturer report
Reporter Occupation
PATIENT FAMILY MEMBER OR FRIEND

Narratives

Additional Manufacturer Narrative · 1

A COMPLETE ANALYSIS AND TESTING OF THE INSULIN PUMP SHOWED THAT IT WAS FUNCTIONING PROPERLY AND PASSED ALL FUNCTIONAL TESTING. AFTER TESTING, IT WAS CONCLUDED THAT THE DEVICE OPERATED WITHIN SPECIFICATIONS.

Additional Manufacturer Narrative · 1

CURRENTLY IT IS UNKNOWN WHETHER OR NOT THE DEVICE MAY HAVE CAUSED OR CONTRIBUTED TO THE EVENT. THE DEVICE HAS BEEN RETURNED, BUT NOT YET EVALUATED. FURTHER INFORMATION WILL FOLLOW ONCE THE ANALYSIS HAS BEEN COMPLETED. NO CONCLUSION CAN BE DRAWN AT THIS TIME.

Description of Event or Problem · 1

THE CALLER STATED THAT THE CUSTOMER HAS BEEN HAVING HIGH BLOOD GLUCOSE. AT THE TIME OF THE PHONE CALL IT WAS 303 MG/DL. THE CALLER STATED THAT THE CUSTOMER WAKES UP WITH HIGH BLOOD GLUCOSE BUT INSULIN PUMP GOES TO THRESHOLD SUSPEND AND DOES NOT DELIVER INSULIN. THE DRIVE SUPPORT CAP WAS RECESSED, DURING TROUBLESHOOTING IT WAS DISCOVERED THAT THE TUBING WAS KINKED AND THE DEVICE FAILED THE HIGH PRESSURE TEST TWICE. NOTHING FURTHER WAS REPORTED.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
398328 530G INSULIN PUMP OZO OZO MEDTRONIC PUERTO RICO OPERATIONS CO. MMT-551NAP

Patients

Seq Age Sex Outcome Treatment
1 10 YR