FDA Adverse Event Malfunction Summary report: N

COULTER LH 500 HEMATOLOGY ANALYZER

MDR report key: 3920386 · Received July 8, 2014

Report

Report Number
1061932-2014-01583
Event Type
Malfunction
Date Received
July 8, 2014
Date of Event
June 11, 2014
Report Date
June 11, 2014
Manufacturer
BECKMAN COULTER
Product Code
GKZ
PMA / PMN Number
K042724
Removal / Correction Number
NA
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
PA, US
Reporter Occupation
OTHER HEALTH CARE PROFESSIONAL

Narratives

Additional Manufacturer Narrative · 1

A BECKMAN COULTER (BEC) FIELD SERVICE ENGINEER (FSE) WAS NOT DISPATCHED TO THE SITE FOR THIS EVENT. THE CUSTOMER BEGAN TO TROUBLESHOOT THE LEAK WITH HELP FROM THE CUSTOMER TECHNICAL SERVICE (CTS) OVER THE PHONE. THE CUSTOMER REPLACED DISCONNECTED ASPIRATION TUBING IN THE VICINITY OF THE NEEDLE CARTRIDGE, RESOLVING THE LEAK AND ASPIRATION ERRORS. THE INSTRUMENT WAS RETURNED TO NORMAL OPERATION. (B)(4).

Description of Event or Problem · 1

THE CUSTOMER REPORTED APPROXIMATELY 10 MLS OF DILUENT LEAKED FROM THE COULTER LH 500 HEMATOLOGY ANALYZER. THE CUSTOMER STATED ALL RESULTS WERE ZERO RECOVERED FOR ALL PARAMETERS ON PATIENT SAMPLES, ACCOMPANIED BY ASPIRATION P-FLAGS. THE LEAK WAS NOT CONTAINED WITHIN THE INSTRUMENT. THE CUSTOMER WAS WEARING PERSONAL PROTECTIVE EQUIPMENT (PPE) CONSISTING OF GLOVES AND A FACE SHIELD AT THE TIME OF THE OCCURRENCE. THERE WAS NO EXPOSURE TO OPEN WOUNDS OR MUCOUS MEMBRANES. NO ERRONEOUS RESULTS WERE GENERATED IN CONNECTION WITH THE REPORTED EVENT. THERE WAS NO DEATH, INJURY, OR AFFECT TO USER OR TO PATIENT TREATMENT ATTRIBUTED TO THIS EVENT.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
397782 COULTER LH 500 HEMATOLOGY ANALYZER COUNTER, DIFFERENTIAL CELL GKZ BECKMAN COULTER NA NA

Patients

Seq Age Sex Outcome Treatment
1