FDA Adverse Event Malfunction Summary report: N

COULTER HMX HEMATOLOGY ANALYZER WITH AUTOLOADER

MDR report key: 3920376 · Received July 8, 2014

Report

Report Number
1061932-2014-01552
Event Type
Malfunction
Date Received
July 8, 2014
Date of Event
June 17, 2014
Report Date
June 17, 2014
Manufacturer
BECKMAN COULTER
Product Code
GKZ
PMA / PMN Number
K010765
Removal / Correction Number
NA
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
TX, US
Reporter Occupation
OTHER HEALTH CARE PROFESSIONAL

Narratives

Additional Manufacturer Narrative · 1

ON (B)(4) 2014, A BECKMAN COULTER FIELD SERVICE ENGINEER (FSE) EVALUATED THE INSTRUMENT AND CONFIRMED THE LEAK WAS FROM THE SWEEP FLOW TANK LINE TUBING. THE FSE ALSO IDENTIFIED THE PRESSURE LINE TUBING WAS DISCONNECTED FROM THE DIFF (DIFFERENTIAL) MIX CHAMBER, AND AS A RESULT, NO DIFFERENTIAL RESULTS WERE BEING RECOVERED. THE FSE REPLACED THE SWEEP FLOW LINE TUBING, FIXING THE LEAK AND THE LOW VACUUM ERRORS. THE FSE ALSO REPLACED THE PRESSURE LINE TUBING TO RESOLVE THE ISSUE WITH THE DIFFERENTIAL TEST RESULTS. (B)(4).

Description of Event or Problem · 1

THE CUSTOMER REPORTED A LEAK IN THE COULTER HMX HEMATOLOGY ANALYZER WITH AUTOLOADER. THE LEAK WAS 1 ML OF FLUID AND WAS CONTAINED WITHIN THE INSTRUMENT. THE LEAK WAS IDENTIFIED BY THE CUSTOMER AFTER AN ERROR CONDITION OF "LOW VACUUM" WAS GENERATED AND THE CUSTOMER INITIATED A SYSTEM TEST. A BECKMAN COULTER FIELD SERVICE ENGINEER (FSE) WAS SENT TO THE CUSTOMER'S FACILITY TO EVALUATE THE INSTRUMENT. THE CUSTOMER WAS WEARING PERSONAL PROTECTIVE EQUIPMENT OF GLOVES, EYE PROTECTION, AND A LAB COAT AT THE TIME OF THE OCCURRENCE. THERE WAS NO BIOHAZARD EXPOSURE TO OPEN WOUNDS OR MUCOUS MEMBRANES. THERE WERE NO ERRONEOUS TEST RESULTS ASSOCIATED WITH THIS EVENT. THERE WAS NO DEATH, INJURY OR AFFECT TO THE USER OR PATIENT ASSOCIATED WITH THIS EVENT.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
397518 COULTER HMX HEMATOLOGY ANALYZER WITH AUTOLOADER COUNTER, DIFFERENTIAL CELL GKZ BECKMAN COULTER NA NA

Patients

Seq Age Sex Outcome Treatment
1