FDA Adverse Event Malfunction Summary report: N

PARADIGM REAL-TIME REVEL INSULIN INFUSION PUMP

MDR report key: 3920029 · Received July 8, 2014

Report

Report Number
3004209178-2014-86486
Event Type
Malfunction
Date Received
July 8, 2014
Date of Event
June 14, 2014
Report Date
June 14, 2014
Manufacturer
MEDTRONIC PUERTO RICO OPERATIONS CO.
Product Code
OYC
PMA / PMN Number
P980022
Product Problem
Yes
Report Source
Manufacturer report
Reporter Occupation
PATIENT

Narratives

Additional Manufacturer Narrative · 1

THE INSULIN PUMP UNABLE TO PRIME DURING PRIME TEST DUE TO FLUSH/LOOSE DRIVE SUPPORT DISK. NO PRIME ALARMS WERE NOTED. THE INSULIN PUMP RECEIVED WITH MINOR SCRATCHES ON LCD WINDOW, MISSING END CAP STICKER AND BROKEN BELT CLIP SLOT.

Additional Manufacturer Narrative · 1

CURRENTLY IT IS UNKNOWN WHETHER OR NOT THE DEVICE MAY HAVE CAUSED OR CONTRIBUTED TO THE EVENT. THE DEVICE HAS BEEN RETURNED, BUT NOT YET EVALUATED. FURTHER INFORMATION WILL FOLLOW ONCE THE ANALYSIS HAS BEEN COMPLETED. NO CONCLUSION CAN BE DRAWN AT THIS TIME.

Description of Event or Problem · 1

IT WAS REPORTED BY THE CUSTOMER THAT THE INSULIN PUMP WAS ALARMING DURING THE PRIMING PROCESS. CUSTOMER STATED THAT INSULIN HAD BEEN SQUIRTING OUT DURING MANUAL PRIMING. ADVISED CUSTOMER TO DISCONNECT FROM THE DEVICE AND DURING TROUBLESHOOTING, IT WAS DISCOVERED THAT THE DRIVE SUPPORT CAP WAS PROTRUDING FROM THE INSULIN PUMP. CUSTOMER STATED THEY HAD NOTICED THE PROTRUDING DRIVE SUPPORT CAP EARLIER AND HAD ATTEMPTED TO PUSH IT BACK IN. INFORMED CUSTOMER THE DEVICE WAS ALARMING DUE TO AN INABILITY TO DETECT THE RESERVOIR. ADVISED CUSTOMER TO DISCONTINUE USE OF DEVICE AND REVERT TO HEALTHCARE PROVIDER'S INSTRUCTIONS. CUSTOMER DID NOT PROVIDE BLOOD GLUCOSE LEVELS AT TIME OF REPORTING. NOTHING FURTHER REPORTED.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
397039 PARADIGM REAL-TIME REVEL INSULIN INFUSION PUMP INSULIN INFUSION PUMP / SENSOR AUGMENTED OYC MEDTRONIC PUERTO RICO OPERATIONS CO. MMT-723NAH

Patients

Seq Age Sex Outcome Treatment
1 38 YR