FDA Adverse Event Malfunction Summary report: N

ONETOUCHPING GLUCOSEMGMTSYSTEM

MDR report key: 3915495 · Received July 7, 2014

Report

Report Number
2531779-2014-19196
Event Type
Malfunction
Date Received
July 7, 2014
Report Date
June 30, 2014
Manufacturer
ANIMAS CORPORATION
Product Code
LZG
PMA / PMN Number
K080639
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
MI, US
Reporter Occupation
PATIENT

Narratives

Additional Manufacturer Narrative · 1

THE PUMP HAS NOT BEEN RETURNED TO ANIMAS FOR EVALUATION. IF THE DEVICE IS RETURNED, AN EVALUATION SHALL BE COMPLETED AND A SUPPLEMENTAL REPORT WILL BE FILED. NO CONCLUSIONS CAN BE MADE AT THIS TIME.

Additional Manufacturer Narrative · 1

FOLLOW-UP #1 DATE OF SUBMISSION 08/04/2014-DEVICE EVALUATION: THE PUMP HAS BEEN RETURNED AND EVALUATED BY PRODUCT ANALYSIS ON (B)(4) 2014 WITH THE FOLLOWING FINDINGS: THE KEYPAD COVER WAS FOUND TO BE CUT AND TORN. EVALUATION REVEALED THAT THE UP ARROW AND CONTRAST KEYPAD BUTTONS WERE UNRESPONSIVE. THE KEYPAD COVER WAS REMOVED AND EVIDENCE OF MOISTURE CONTAMINATION WAS FOUND ON THE KEYPAD TRACES. ALSO, THE KEYPAD FLEX WAS OBSERVED TO BE DAMAGED. THE PUMP CASE WAS REMOVED AND EVIDENCE OF MOISTURE CONTAMINATION WAS FOUND ON INTERNAL KEYPAD COMPONENTS. UNRELATED TO THIS COMPLAINT, THE DISPLAY SCREEN WAS FOUND TO BE DIM AND DISCOLORED. ALSO UNRELATED TO THIS COMPLAINT, THE BATTERY COMPARTMENT WAS OBSERVED TO BE CRACKED.

Description of Event or Problem · 1

ON (B)(6) 2014, THE REPORTER CONTACTED ANIMAS, ALLEGING A BUTTON/KEYPAD (DMG PRIOR TACTILE CNGS W/MOIST) ISSUE. IT WAS REPORTED THAT THE DOWN ARROW KEYPAD BUTTON WAS UNDER RESPONSIVE TO USER PRESSES. MOISTURE WAS ALLEGEDLY VISIBLE IN THE KEYPAD AREA OF THE PUMP, AND THE KEYPAD COVER WAS DAMAGED. THIS COMPLAINT IS BEING REPORTED BECAUSE THE REPORTED ISSUE WAS NOT RESOLVED WITH TROUBLESHOOTING. THERE WAS NO INDICATION THAT THE PRODUCT CAUSED OR CONTRIBUTED TO AN ADVERSE EVENT.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
394399 ONETOUCHPING GLUCOSEMGMTSYSTEM INSULIN INFUSION PUMP LZG ANIMAS CORPORATION

Patients

Seq Age Sex Outcome Treatment
1 6 YR