FLEXI-SEAL CONTROL FMS KIT US
Report
- Report Number
- 1049092-2014-00120
- Event Type
- Malfunction
- Date Received
- May 15, 2014
- Date of Event
- April 22, 2014
- Report Date
- April 22, 2014
- Manufacturer
- CONVATEC INC.
- Product Code
- KNT
- PMA / PMN Number
- K112342
- Product Problem
- Yes
- Report Source
- Manufacturer report
- Reporter Location
- NY, US
- Reporter Occupation
- NURSE
Narratives
BASED ON THE AVAILABLE INFORMATION, THIS EVENT IS DEEMED A REPORTABLE MALFUNCTION. THERE WERE NO REPORTS OF THE PATIENT BEING HARMED AS A RESULT OF THIS MALFUNCTION. ATTEMPTS WERE MADE TO OBTAIN FURTHER INFORMATION BUT, NONE WAS AVAILABLE. CALL ATTEMPTS ARE AS FOLLOWS: 04/22/2014: 1ST. ATTEMPT, LEFT VOICEMAIL FOR COMPLAINANT; VOICEMAIL STATES OUT OF OFFICE UNTIL 04/28/2014. SPOKE WITH CONVATEC TERRITORY MANAGER AGAIN AND CONFIRMS NO OTHER CONTACT PERSON TO OBTAIN INFORMATION; 04/29/2014; 2ND ATTEMPT. VOICEMAIL LEFT FOR COMPLAINANT 1127 EST; 04/29/2014; ON 3RD. ATTEMPT COMPLAINANT RETURNED CALL INDICATING THAT NO FURTHER INFORMATION AVAILABLE AND PROVIDED NAME OF PRECEPTOR TO CONTACT AT (B)(4), LEFT VOICE MAIL FOR PRECEPTOR 1731 EST; 04/30/2014: 4TH ATTEMPT LEFT PRECEPTOR VOICEMAIL 1628 EST. COMPLAINANT CONFIRMED NO LOT NUMBER AVAILABLE, AND WAS UNABLE TO PROVIDE ANY FURTHER INFORMATION THAN ORIGINALLY REPORTED. NO ADDITIONAL PATIENT/EVENT DETAILS HAVE BEEN PROVIDED TO DATE. SHOULD ADDITIONAL INFORMATION BECOME AVAILABLE, A FOLLOW-UP REPORT WILL BE SUBMITTED. THE LOT NUMBER WAS NOT PROVIDED. THEREFORE, WE ARE UNABLE TO DETERMINE THE SPECIFIC MANUFACTURING SITE. (B)(4). A RETURN SAMPLE FOR EVALUATION IS NOT EXPECTED. (B)(4). CONVATEC WILL CONTINUE TO TRACK AND MONITOR SUCH COMPLAINTS ACCORDING TO CONVATEC INC'S. COMPLAINT HANDLING AND CAPA PROCEDURES.
IT IS REPORTED THAT COMPLAINANT EXPERIENCED INFLATION DIFFICULTIES, BASED ON THE INABILITY TO INFLATE THE FMS BALLOON. REPORT ALSO STATES THAT THE PRESSURE INDICATOR WAS NOT WORKING.
Devices
| Seq | Brand | Generic | Product Code | Manufacturer | Model | Lot | UDI-DI |
|---|---|---|---|---|---|---|---|
| 289850 | FLEXI-SEAL CONTROL FMS KIT US | GASTROINTESTINAL TUBE AND ACCESSORIES | KNT | CONVATEC INC. | 411107 | UNK |
Patients
| Seq | Age | Sex | Outcome | Treatment |
|---|---|---|---|---|
| 1 |