FDA Adverse Event Malfunction Summary report: N

ACCU-CHEK ® SPIRIT

MDR report key: 3914006 · Received July 3, 2014

Report

Report Number
1823260-2014-04916
Event Type
Malfunction
Date Received
July 3, 2014
Date of Event
June 12, 2014
Report Date
July 3, 2014
Manufacturer
ROCHE DIAGNOSTICS
Product Code
LZG
PMA / PMN Number
NA
Removal / Correction Number
NA
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
RS
Reporter Occupation
MEDICAL EQUIPMENT COMPANY TECHNICIAN/REPRESENTATIVE

Narratives

Additional Manufacturer Narrative · 1

THE EVENT OCCURRED IN (B)(6). (B)(6) LAW DOESN'T ALLOW PRODUCT RETURN.

Description of Event or Problem · 1

CALLER REPORTED THE BUTTON ON THE PUMP IS NON-FUNCTIONAL. CALLER STATED THE PUMP DISPLAYED AN E8 (POWER INTERRUPT) ERROR MESSAGE AND HE REMOVED AND REINSERTED THE BATTERY. CALLER REPORTED THE MENU BUTTON WAS BLOCKED; LATER ALL OTHER BUTTONS BLOCKED. NO ADVERSE EVENT REPORTED. NO PRODUCT WILL BE RETURNED.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
391716 ACCU-CHEK ® SPIRIT INSULIN INFUSION PUMP LZG ROCHE DIAGNOSTICS NA NA

Patients

Seq Age Sex Outcome Treatment
1 016 YR