FDA Adverse Event Malfunction Summary report: N

ONETOUCHPING GLUCOSEMGMTSYSTEM

MDR report key: 3913929 · Received July 3, 2014

Report

Report Number
2531779-2014-18941
Event Type
Malfunction
Date Received
July 3, 2014
Report Date
June 27, 2014
Manufacturer
ANIMAS CORPORATION
Product Code
LZG
PMA / PMN Number
K080639
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
TX, US
Reporter Occupation
PATIENT

Narratives

Additional Manufacturer Narrative · 1

THE PUMP HAS NOT BEEN RETURNED TO ANIMAS. IF THE DEVICE IS RETURNED, AN EVALUATION SHALL BE COMPLETED AND A SUPPLEMENTAL REPORT WILL BE FILED. NO CONCLUSIONS CAN BE MADE AT THIS TIME.

Additional Manufacturer Narrative · 1

DEVICE EVALUATION: THE PUMP HAS BEEN RETURNED AND EVALUATED BY PRODUCT ANALYSIS ON (B)(4) 2014 WITH THE FOLLOWING FINDINGS: VISUAL INSPECTION OF THE PUMP FOUND SOME COSMETIC DAMAGES. REVIEW OF BLACK BOX DATA FOUND RECORDS OF THE REPORTED CALL SERVICE ALARM ON THE EVENT DATE. MOISTURE WAS EVIDENT BEHIND THE DISPLAY. THE PUMP POWERED UP WITH AUDIBLE BUT NO VIBRATORY FEATURE. A REWIND/LOAD/PRIME SEQUENCE WAS EXECUTED WITHOUT INCIDENCES. BOLUS EXERCISE WERE COMPLETED AND RECORDED CORRECTLY. INVESTIGATION WAS UNABLE TO COMPLETE A 24-HOUR PUMP EXERCISE DUE TO ALARM RELATED TO SOFTWARE TESTING ISSUE. A CRACK WAS FOUND ON THE PUMP CASING IN THE DISPLAY AREA AND A LEAK TEST SHOWED THE PUMP WAS LEAKING WHERE THE CRACK WAS LOCATED. THE PUMP CASING WAS OPENED TO FURTHER INVESTIGATE AND MOISTURE INTRUSION WAS FOUND ON MULTIPLE INTERNAL COMPONENTS. THE REPORTED CALL SERVICE ALARM ISSUE WAS VERIFIED IN THE BLACK BOX BUT NOT DUPLICATE IN THE INVESTIGATION.

Description of Event or Problem · 1

ON (B)(6) 2014, THE REPORTER CONTACTED ANIMAS, ALLEGING THAT THE PUMP ALARMED FOR CALL SERVICE 060 JUST AFTER THE PATIENT CAME IN FROM SWIMMING. THIS COMPLAINT IS BEING REPORTED BECAUSE THE REPORTED ISSUE WAS NOT RESOLVED WITH TROUBLESHOOTING. THERE WAS NO INDICATION THAT THE PRODUCT CAUSED OR CONTRIBUTED TO AN ADVERSE EVENT.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
390332 ONETOUCHPING GLUCOSEMGMTSYSTEM INSULIN INFUSION PUMP LZG ANIMAS CORPORATION

Patients

Seq Age Sex Outcome Treatment
1 56 YR