FDA Adverse Event Malfunction Summary report: N

PROGRAMMING SOFTWARE

MDR report key: 3913621 · Received July 3, 2014

Report

Report Number
1644487-2014-01693
Event Type
Malfunction
Date Received
July 3, 2014
Date of Event
June 10, 2014
Report Date
June 10, 2014
Manufacturer
CYBERONICS, INC.
Product Code
LYJ
PMA / PMN Number
P970003
Removal / Correction Number
NA
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
CA, US
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 1

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Additional Manufacturer Narrative · 1

DESCRIBE EVENT OR PROBLEM, CORRECTED DATA: PREVIOUSLY SUBMITTED MDR OMITTED THAT THE NEW SERIAL CABLE DID NOT RESOLVE THE ISSUE.

Description of Event or Problem · 1

IT WAS REPORTED THAT THERE WERE COMMUNICATION ISSUES WITH THE PROGRAMMING SYSTEM. THE WAND BATTERY WAS REPLACED AND THE HANDHELD WAS UNPLUGGED FROM THE WALL SOCKET. THE COMMUNICATION ISSUES RESOLVED WHEN THE SERIAL CABLE WAS HELD IN A SPECIFIC ORIENTATION. THE HANDHELD SERIAL CABLE HAS NOT BEEN RETURNED TO DATE. ATTEMPTS FOR ADDITIONAL RELEVANT INFORMATION HAVE BEEN UNSUCCESSFUL TO DATE.

Description of Event or Problem · 1

THE PRODUCTS ARE NOT EXPECTED FOR RETURN AS THEY ARE BELIEVED TO BE LOST.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
391076 PROGRAMMING SOFTWARE PROGRAMMING COMPUTER LYJ CYBERONICS, INC. MODEL 250 840143

Patients

Seq Age Sex Outcome Treatment
1