FDA Adverse Event
Malfunction
Summary report: N
PROGRAMMING SOFTWARE
MDR report key: 3913621
·
Received July 3, 2014
Report
- Report Number
- 1644487-2014-01693
- Event Type
- Malfunction
- Date Received
- July 3, 2014
- Date of Event
- June 10, 2014
- Report Date
- June 10, 2014
- Manufacturer
- CYBERONICS, INC.
- Product Code
- LYJ
- PMA / PMN Number
- P970003
- Removal / Correction Number
- NA
- Product Problem
- Yes
- Report Source
- Manufacturer report
- Reporter Location
- CA, US
- Reporter Occupation
- OTHER
Narratives
Additional Manufacturer Narrative · 1
.
Additional Manufacturer Narrative · 1
DESCRIBE EVENT OR PROBLEM, CORRECTED DATA: PREVIOUSLY SUBMITTED MDR OMITTED THAT THE NEW SERIAL CABLE DID NOT RESOLVE THE ISSUE.
Description of Event or Problem · 1
IT WAS REPORTED THAT THERE WERE COMMUNICATION ISSUES WITH THE PROGRAMMING SYSTEM. THE WAND BATTERY WAS REPLACED AND THE HANDHELD WAS UNPLUGGED FROM THE WALL SOCKET. THE COMMUNICATION ISSUES RESOLVED WHEN THE SERIAL CABLE WAS HELD IN A SPECIFIC ORIENTATION. THE HANDHELD SERIAL CABLE HAS NOT BEEN RETURNED TO DATE. ATTEMPTS FOR ADDITIONAL RELEVANT INFORMATION HAVE BEEN UNSUCCESSFUL TO DATE.
Description of Event or Problem · 1
THE PRODUCTS ARE NOT EXPECTED FOR RETURN AS THEY ARE BELIEVED TO BE LOST.
Devices
| Seq | Brand | Generic | Product Code | Manufacturer | Model | Lot | UDI-DI |
|---|---|---|---|---|---|---|---|
| 391076 | PROGRAMMING SOFTWARE | PROGRAMMING COMPUTER | LYJ | CYBERONICS, INC. | MODEL 250 | 840143 |
Patients
| Seq | Age | Sex | Outcome | Treatment |
|---|---|---|---|---|
| 1 |