FDA Adverse Event Malfunction Summary report: N

PROGRAMMING SOFTWARE

MDR report key: 3913306 · Received July 3, 2014

Report

Report Number
1644487-2014-01696
Event Type
Malfunction
Date Received
July 3, 2014
Date of Event
June 10, 2014
Report Date
June 10, 2014
Manufacturer
CYBERONICS, INC.
Product Code
LYJ
PMA / PMN Number
P970003
Removal / Correction Number
NA
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
TX, US
Reporter Occupation
NURSE

Narratives

Description of Event or Problem · 1

IT WAS REPORTED THAT THE NURSE WAS HAVING INTERMITTENT COMMUNICATION ISSUES WITH THE PROGRAMMING SYSTEM. THE NURSE WAS REQUIRED TO REPOSITION THE PROGRAMMING WAND IN ORDER TO SUCCESSFULLY PERFORM INTERROGATIONS. THE WAND BATTERY WAS CONFIRMED TO BE FUNCTIONING PROPERLY. TROUBLESHOOTING WAS PERFORMED AND ISSUES WERE FOUND WITH BOTH THE HANDHELD DEVICE AND PROGRAMMING WAND. THE SPECIFIC ISSUE WITH THE DEVICES COULD NOT BE DETERMINED. THE PROGRAMMING SYSTEM HAS NOT BEEN RETURNED TO DATE.

Description of Event or Problem · 1

ON (B)(6) 2014 THE HANDHELD AND FLASHCARD WERE RETURNED FOR PRODUCT ANALYSIS. NO ANOMALIES ASSOCIATED WITH THE HANDHELD WERE NOTED DURING TESTING USING THE AC ADAPTER OR THE MAIN BATTERY WITH A FULL CHARGE. THE HANDHELD AND FLASHCARD PERFORMED ACCORDING TO FUNCTIONAL SPECIFICATIONS.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
389445 PROGRAMMING SOFTWARE PROGRAMMING COMPUTER LYJ CYBERONICS, INC. MODEL 250 NI

Patients

Seq Age Sex Outcome Treatment
1