FDA Adverse Event Malfunction Summary report: N

ACCU-CHEK ® MOBILE TEST STRIPS

MDR report key: 3912897 · Received July 3, 2014

Report

Report Number
1823260-2014-04889
Event Type
Malfunction
Date Received
July 3, 2014
Date of Event
May 25, 2014
Report Date
August 18, 2014
Manufacturer
ROCHE DIAGNOSTICS
Product Code
LFR
PMA / PMN Number
NA
Removal / Correction Number
NA
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
CA
Reporter Occupation
MEDICAL EQUIPMENT COMPANY TECHNICIAN/REPRESENTATIVE

Narratives

Additional Manufacturer Narrative · 1

THE EVENT OCCURRED IN (B)(6). WHILE THIS PRODUCT IS NOT SOLD IN THE UNITED STATES, IT IS LIKE OR SIMILAR TO A PRODUCT MARKETED IN THE UNITED STATES. THIS MEDWATCH IS FOR THE MOBILE SYSTEM. REFERENCE MEDWATCH WITH PATIENT IDENTIFIER (B)(6) FOR THE COMPACT PLUS SYSTEM. MANUFACTURER WAS UNABLE TO COMPLETE USE TESTING BECAUSE LAST AVAILABLE TEST ON RETURNED CASSETTE WAS ERRANTLY CONSUMED BY INVESTIGATION UNIT.

Additional Manufacturer Narrative · 1

THE EVENT OCCURRED IN (B)(6). WHILE THIS PRODUCT IS NOT SOLD IN THE UNITED STATES, IT IS LIKE OR SIMILAR TO A PRODUCT MARKETED IN THE UNITED STATES. THIS MEDWATCH IS FOR THE MOBILE SYSTEM. REFERENCE MEDWATCH WITH PATIENT IDENTIFIER (B)(6) FOR THE COMPACT PLUS SYSTEM.

Description of Event or Problem · 1

REPORTER STATED THAT CUSTOMER RECEIVED THE FOLLOWING RESULTS ON 2 DIFFERENT METERS WITHIN 1 MINUTE: 1. 27.4 MMOL/L (MOBILE SYSTEM) AND 6.5 MMOL/L (COMPACT PLUS SYSTEM) 2. HI (RESULT >33.3 MMOL/L), 32.6 MMOL/L (MOBILE SYSTEM) AND 10.5 MMOL/L (COMPACT PLUS SYSTEM) SETS OF READINGS WERE TAKEN ON DIFFERENT DAYS. NO ACTIONS TAKEN BASED ON DEVICE RESULTS. NO ADVERSE EVENT DUE TO THE DEVICE REPORTED. THE MANUFACTURER REQUESTED RETURN OF SUSPECT PRODUCT FOR EVALUATION.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
391326 ACCU-CHEK ® MOBILE TEST STRIPS BLOOD GLUCOSE MONITORING TEST STRIPS LFR ROCHE DIAGNOSTICS NA 27823144

Patients

Seq Age Sex Outcome Treatment
1 065 YR NOVORAPID