ZOOM
Report
- Report Number
- 2124215-2014-13263
- Event Type
- Malfunction
- Date Received
- July 3, 2014
- Date of Event
- June 12, 2014
- Report Date
- June 12, 2014
- Manufacturer
- EXTERNAL MANUFACTURER
- Product Code
- LWS
- Product Problem
- Yes
- Report Source
- Manufacturer report
- Reporter Occupation
- OTHER
Narratives
UPON RECEIPT AT OUR POST MARKET QUALITY ASSURANCE LABORATORY, THE PROGRAMMER UNDERWENT VISUAL AND FUNCTIONAL TESTING. THE PROGRAMMER WAS POWERED ON TO CHECK FOR ERROR REPORTS OR BOOT-UP ISSUES. ANALYSIS FOUND THAT THERE WAS AN ISSUE WITH A PORTION OF THE CIRCUITRY RELATED TO THE PROGRAMMER SCREEN AND THERE WAS EVIDENCE OF OVERHEATING. THERE WERE PARTS THAT WERE FOUND TO HAVE BEEN DAMAGED AND FRACTURED, WHICH WAS CAUSED BY MISHANDLING OR ABUSED. THE COMPONENTS WERE THEN REPLACED, AND THE PROGRAMMER THEN PASSED THROUGHOUT ALL TESTS. LABORATORY ANALYSIS CONFIRMED THE REPORTED CLINICAL OBSERVATIONS.
BOSTON SCIENTIFIC RECEIVED INFORMATION THAT THIS PRODUCT WAS RETURNED WITH NO REPORTED PRODUCT PERFORMANCE ISSUES AND NO REPORTED ADVERSE PATIENT EFFECTS. INITIAL ANALYSIS COMPLETED IN OUR POST MARKET QUALITY ASSURANCE LABORATORY IDENTIFIED A PRODUCT PERFORMANCE ISSUE.
Devices
| Seq | Brand | Generic | Product Code | Manufacturer | Model | Lot | UDI-DI |
|---|---|---|---|---|---|---|---|
| 389689 | ZOOM | LWS | EXTERNAL MANUFACTURER | 3120 |
Patients
| Seq | Age | Sex | Outcome | Treatment |
|---|---|---|---|---|
| 1 |