FDA Adverse Event Malfunction Summary report: N

ZOOM

MDR report key: 3912541 · Received July 3, 2014

Report

Report Number
2124215-2014-13263
Event Type
Malfunction
Date Received
July 3, 2014
Date of Event
June 12, 2014
Report Date
June 12, 2014
Manufacturer
EXTERNAL MANUFACTURER
Product Code
LWS
Product Problem
Yes
Report Source
Manufacturer report
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 1

UPON RECEIPT AT OUR POST MARKET QUALITY ASSURANCE LABORATORY, THE PROGRAMMER UNDERWENT VISUAL AND FUNCTIONAL TESTING. THE PROGRAMMER WAS POWERED ON TO CHECK FOR ERROR REPORTS OR BOOT-UP ISSUES. ANALYSIS FOUND THAT THERE WAS AN ISSUE WITH A PORTION OF THE CIRCUITRY RELATED TO THE PROGRAMMER SCREEN AND THERE WAS EVIDENCE OF OVERHEATING. THERE WERE PARTS THAT WERE FOUND TO HAVE BEEN DAMAGED AND FRACTURED, WHICH WAS CAUSED BY MISHANDLING OR ABUSED. THE COMPONENTS WERE THEN REPLACED, AND THE PROGRAMMER THEN PASSED THROUGHOUT ALL TESTS. LABORATORY ANALYSIS CONFIRMED THE REPORTED CLINICAL OBSERVATIONS.

Description of Event or Problem · 1

BOSTON SCIENTIFIC RECEIVED INFORMATION THAT THIS PRODUCT WAS RETURNED WITH NO REPORTED PRODUCT PERFORMANCE ISSUES AND NO REPORTED ADVERSE PATIENT EFFECTS. INITIAL ANALYSIS COMPLETED IN OUR POST MARKET QUALITY ASSURANCE LABORATORY IDENTIFIED A PRODUCT PERFORMANCE ISSUE.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
389689 ZOOM LWS EXTERNAL MANUFACTURER 3120

Patients

Seq Age Sex Outcome Treatment
1