Description of Event or Problem · 1
ON (B)(6) 2014 I HAD A 5:00PM APPOINTMENT FOR LASER HAIR REMOVAL TREATMENT (LEGS) AT (B)(6). THIS WAS MY FOURTH TREATMENT. I PREVIOUSLY HAD THREE TREATMENTS DONE BY (B)(6). THIS WAS THE FIRST TREATMENT PROVIDED BY (B)(6). USUALLY THE PRACTITIONER ASKS IF THERE WAS A CHANGE TO ANY MEDICATION OR IF I HAVE BEEN EXPOSED TO THE SUN. THIS TIME THE PRACTITIONER DID NOT ASK IF I HAD BEEN EXPOSED TO THE SUN. EVEN THOUGH, I WAS NOT ASKED I EXPLAINED TO THE PRACTITIONER THAT I HAD BEEN EXPOSED TO THE SUN APPROXIMATELY 3 WEEKS PRIOR TO MY APPOINTMENT ON FRIDAY ((B)(6) 2014). THE PRACTITIONER TOLD ME THAT THEY PREFERRED 4 WEEKS BUT I SHOULD BE FINE. I ADDED THAT I THOUGHT THAT IT WAS TWO WEEKS AND ASKED IF THE TREATMENT WOULD BE DELAYED. THE PRACTITIONER SAID NO EVEN THOUGH THEY PREFERRED 4 WEEKS, THREE WEEKS WAS CLOSE ENOUGH, AND I WOULD BE FINE. DURING TREATMENT I COMPLAINED THAT IT WAS VERY PAINFUL, AND I DIDN'T HAVE THAT EXPERIENCE IN THE PAST. SHE SAID WELL IT'S PROBABLY BECAUSE YOU WERE OUT ON THE SUN 3 WEEKS AGO AND IT WOULD BE OVER QUICK. THE PRACTITIONER WOULD HOLD MY LEG DOWN AND PERFORM THE TREATMENT FAST WHILE I WAS COMPLAINING. SHE CONTINUOUSLY KEPT SAYING "OO, I KNOW I KNOW, ALMOST DONE. I KNOW I KNOW IT HURTS, ALMOST THERE". AFTER THE TREATMENT I ASKED HER HOW LONG SHE SAID SHE HAD BEEN DOING THIS AND SHE SAID "3 MONTHS BUT I AM A NURSE PRACTITIONER" I SAID OK. DID YOU CHANGE MY SETTINGS BECAUSE THAT WAS VERY PAINFUL, AND I HAD NOT EXPERIENCED THAT DURING MY LAST THREE TREATMENTS. SHE SAID "NO I USED THE SAME SETTINGS, IT'S PROBABLY BECAUSE YOU WERE EXPOSED TO THE SUN THREE WEEKS AGO". AFTER I WENT HOME I NOTICED MY LEGS WERE SO BURNED, I COULDN'T EVEN SIT DOWN. I WENT TO THE URGENT CARE ON (B)(6) 2014. THIS OCCURRED AT (B)(6).