FDA Adverse Event Malfunction Summary report: N

VITROS IMMUNODIAGNOSTIC PRODUCTS TSH REAGENT PACK

MDR report key: 3904263 · Received July 1, 2014

Report

Report Number
3007111389-2014-00141
Event Type
Malfunction
Date Received
July 1, 2014
Date of Event
June 2, 2014
Report Date
July 1, 2014
Manufacturer
ORTHO-CLINICAL DIAGNOSTICS
Product Code
JLW
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
FR
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 1

THE INVESTIGATION DETERMINED THAT TWO HIGHER THAN EXPECTED VITROS TSH RESULTS WERE OBTAINED FROM A VITROS FREE THYROID QUALITY CONTROL FLUID WHEN PROCESSED ON A VITROS ECI IMMUNODIAGNOSTIC SYSTEM. A DEFINITIVE ASSIGNABLE CAUSE FOR THE EVENT COULD NOT BE DETERMINED. BASED ON THE LIMITED INFORMATION AVAILABLE, A VITROS TSH REAGENT AND AN INSTRUMENT ISSUE CANNOT BE RULED OUT AS POTENTIAL CONTRIBUTING FACTORS. A DEFINITIVE ASSIGNABLE CAUSE FOR THE EVENT COULD NOT BE DETERMINED.

Description of Event or Problem · 1

THE CUSTOMER OBSERVED TWO NON-REPRODUCIBLE HIGHER THAN EXPECTED VITROS TSH RESULTS OBTAINED FROM A VITROS FREE THYROID (FTC) QUALITY CONTROL FLUID LEVEL I WHEN PROCESSED ON A VITROS ECI IMMUNODIAGNOSTIC SYSTEM. FTC LEVEL 1: 0.261 AND 0.288 MIU/L VERSUS EXPECTED 0.062 MIU/L. THE CUSTOMER MADE NO ALLEGATIONS THAT PATIENT SAMPLE RESULTS WERE AFFECTED. HOWEVER, BIASED PATIENT RESULTS OF THE DIRECTION AND MAGNITUDE OBSERVED MAY LEAD TO INAPPROPRIATE PHYSICIAN ACTION IF TO OCCUR UNDETECTED. THERE WAS NO ALLEGATION OF PATIENT HARM. THIS REPORT IS NUMBER ONE OF TWO MDR¿S FOR THIS EVENT. TWO 3500A FORMS ARE BEING SUBMITTED FOR THIS EVENT AS TWO DEVICES WERE INVOLVED. (B)(4)..

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
384613 VITROS IMMUNODIAGNOSTIC PRODUCTS TSH REAGENT PACK IN-VITRO DIAGNOSTIC JLW ORTHO-CLINICAL DIAGNOSTICS 4511

Patients

Seq Age Sex Outcome Treatment
1