FDA Adverse Event Malfunction Summary report: N

ONETOUCHPING GLUCOSEMGMTSYSTEM

MDR report key: 3903914 · Received June 30, 2014

Report

Report Number
2531779-2014-18671
Event Type
Malfunction
Date Received
June 30, 2014
Report Date
June 25, 2014
Manufacturer
ANIMAS CORPORATION
Product Code
LZG
PMA / PMN Number
K080639
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
PA, US
Reporter Occupation
PATIENT

Narratives

Additional Manufacturer Narrative · 1

FOLLOW-UP #1; DATE OF SUBMISSION: 08/27/2014 - DEVICE EVALUATION: THE PUMP HAS BEEN RETURNED, AND IT WAS EVALUATED BY PRODUCT ANALYSIS ON (B)(4) 2014 WITH THE FOLLOWING FINDINGS: CS-054 CALL SERVICE ALARMS, FOLLOWED BY REBOOT EVENTS, WERE OBSERVED IN THE BLACK BOX DATA; THESE FINDINGS ARE INDICATIVE OF THE EVENT REPORTED IN THE INITIAL COMPLAINT. THE BATTERY COMPARTMENT WAS FOUND TO BE INTACT. THE PUMP POWERED ON WITH THE RETURNED BATTERY CAP, WHICH WAS ABLE TO FULLY TIGHTEN TO THE PUMP; A POWER-LOSS EVENT WAS NOT OBSERVED DURING THE ANALYSIS. MEASUREMENTS OF THE BATTERY CAP CONTACT WERE WITHIN THE SPECIFICATIONS. THE INTERMITTENT-POWER EVENT REPORTED IN THE INITIAL COMPLAINT COULD NOT BE ADEQUATELY INVESTIGATED DUE TO AN UNRELATED PRIME-ISSUE. UNRELATED TO THE REPORTED EVENT, THE PUMP COULD NOT PRIME SUCCESSFULLY. THE PUMP FAILED A FORCE CALIBRATION CHECK AND PASSED A FORCE SENSOR RESISTANCE CHECK. THE PUMP CASE WAS REMOVED, AND THE FORCE SENSOR PINS WERE OBSERVED TO BE SEATED AND SOLDER CONNECTIONS INTACT. EVIDENCE OF MOISTURE INGRESS WAS FOUND ON THE FORCE SENSOR CIRCUITRY AND OTHER INTERNAL COMPONENTS.

Additional Manufacturer Narrative · 1

THE PUMP HAS NOT BEEN RETURNED TO ANIMAS FOR EVALUATION. IF THE DEVICE IS RETURNED, AN EVALUATION SHALL BE COMPLETED AND A SUPPLEMENTAL REPORT WILL BE FILED. NO CONCLUSIONS CAN BE MADE AT THIS TIME.

Description of Event or Problem · 1

ON (B)(6) 2014, THE REPORTER CONTACTED ANIMAS, ALLEGING A POWER (INTERMITTENT POWER) ISSUE. THE REPORTER ALLEGED THAT THE PUMP WAS LOSING POWER INTERMITTENTLY. IT WAS NOTED THAT A NEW BATTERY WAS INSERTED INTO THE PUMP, BUT WAS UNABLE TO RESOLVE THE POWER ISSUE. THIS COMPLAINT IS BEING REPORTED BECAUSE THE REPORTED ISSUE WAS NOT RESOLVED WITH TROUBLESHOOTING. THERE WAS NO INDICATION THAT THE PRODUCT CAUSED OR CONTRIBUTED TO AN ADVERSE EVENT.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
380188 ONETOUCHPING GLUCOSEMGMTSYSTEM INSULIN INFUSION PUMP LZG ANIMAS CORPORATION

Patients

Seq Age Sex Outcome Treatment
1 65 YR