FDA Adverse Event Malfunction Summary report: N

PARADIGM REAL-TIME REVEL INSULIN INFUSION PUMP

MDR report key: 3903530 · Received June 30, 2014

Report

Report Number
3004209178-2014-86389
Event Type
Malfunction
Date Received
June 30, 2014
Date of Event
May 10, 2014
Report Date
June 16, 2014
Manufacturer
MEDTRONIC PUERTO RICO OPERATIONS CO.
Product Code
OYC
PMA / PMN Number
P980022
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
TX
Reporter Occupation
PATIENT

Narratives

Additional Manufacturer Narrative · 1

FAILURE ANALYSIS REVEALED THAT THE INSULIN PUMP WAS RECEIVED WITH SCRATCHED SCREEN, CRACKED RESERVOIR TUBE, BROKEN RESERVOIR TUBE LIP, MISSING RESERVOIR TUBE LIP O-RING, CRACKED BATTERY TUBE THREADS, MISSING END CAP STICKER, AND LOOSE/PROTRUDED DRIVE SUPPORT DISK.

Description of Event or Problem · 1

THE CUSTOMER REPORTED HAVING ISSUES WITH THE INSULIN PUMP. THE BLOOD GLUCOSE READING WAS 212MG/DL. THE CALLER STATED THAT THE DEVICE SEEMS TO BE WORKING, BUT HE WAS NOR RECEIVING ANY INSULIN. HE STATED THAT A PIECE OF PLASTIC AND THE BLACK RUBBER RING IN THE RESERVOIR COMPARTMENT CAME FROM THE INSULIN PUMP; IT HAPPENED WHEN HE WAS ATTEMPTING TO LOCK THE RESERVOIR INTO PLACE. ADVISED THE CALLER TO DISCONTINUE THE USE OF THE DEVICE AND REVERT TO BACK UP PLAN. NO FURTHER INFORMATION WAS PROVIDED.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
379395 PARADIGM REAL-TIME REVEL INSULIN INFUSION PUMP INSULIN INFUSION PUMP / SENSOR AUGMENTED OYC MEDTRONIC PUERTO RICO OPERATIONS CO. MMT-523NAL

Patients

Seq Age Sex Outcome Treatment
1 32 YR