FDA Adverse Event Malfunction Summary report: N

RADIANCE

MDR report key: 3902802 · Received February 14, 2014

Report

Report Number
3002807968-2014-00006
Event Type
Malfunction
Date Received
February 14, 2014
Date of Event
January 1, 2014
Report Date
January 13, 2014
Manufacturer
RADIOMETER MEDICAL APS
Product Code
JQP
PMA / PMN Number
K050869
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
DA
Reporter Occupation
OTHER HEALTH CARE PROFESSIONAL

Narratives

Additional Manufacturer Narrative · 1

THIS PROBLEM WAS CAUSED BY A MISUNDERSTANDING BETWEEN RADIOMETER AND THE CUSTOMER REGARDING HOW THE VERIFICATION SHOULD BE PERFORMED. RADIOMETER (B)(6) HAS IMPLEMENTED A CHECKLIST TO ENSURE THAT THIS TYPE OF MISUNDERSTANDINGS ARE AVOIDED IN THE FUTURE.

Description of Event or Problem · 1

DUE TO PROBLEMS WITH THE RADIANCE DATABASE A NEW DATABASE WAS INSTALLED ON THE SERVER AND THE SYS WAS RECONFIGURED. THIS WAS DONE REMOTELY BY RADIOMETER (B)(6) (VIA VPN). IT WAS AGREED BY PHONE THAT THE USER SHOULD VERIFY THE INSTALLATION AND ENSURE THAT THE UNITS WERE FORWARDED CORRECTLY. THE UNIT FOR THB WAS HOWEVER, NOT CHANGED FROM DEFAULT (G/DL) TO MMOL/L WHICH IS THE UNIT USED I (B)(6) AT THE HOSP. (B)(6) DO NOT HAVE THE CAPABILITIES TO SEE WHICH UNIT IS FORWARDED FROM RADIANCE AND THEREFORE THE RESULTS MEASURED IN G/DL WOULD BE SHOWN AS MMOL/L. THE CENTRAL LAB WAS CONTACTED BY CLINICIANS WHO FOUND THE RESULTS SUSPICIOUS AND THE ERROR WAS CORRECTED. IT WAS REPORTED THAT 193 PT SAMPLES WERE FORWARDED WITH INCORRECT UNIT, BUT NO PTS WERE ADVERSELY AFFECTED BY THIS ERROR.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
98044 RADIANCE RADIANCE VERSION 3.52 JQP RADIOMETER MEDICAL APS V. 3.52

Patients

Seq Age Sex Outcome Treatment
1