FDA Adverse Event Injury Summary report: N

OT ULTRAMINI METER

MDR report key: 3901192 · Received June 30, 2014

Report

Report Number
2939301-2014-15763
Event Type
Injury
Date Received
June 30, 2014
Report Date
June 17, 2014
Manufacturer
LIFESCAN EUROPE, A DIVISION OF CILAG GMBH INTL
Product Code
NBW
PMA / PMN Number
K061118
Adverse Event
Yes
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
IA, US
Reporter Occupation
PATIENT

Narratives

Additional Manufacturer Narrative · 1

LIFESCAN (LFS) HAS REQUESTED RETURN OF THE SUBJECT PRODUCT(S) FOR EVALUATION. IF THE PRODUCT(S) ARE RETURNED, LFS WILL EVALUATE IT/THEM AND INFORM FDA OF PRODUCT(S) THAT DO NOT PASS INSPECTION IN A SUPPLEMENTAL REPORT.

Description of Event or Problem · 1

ON (B)(6) 2014, THE LAY-USER/PATIENT CONTACTED LIFESCAN (LFS) USA, ALLEGING THAT THE ONETOUCH ULTRAMINI METER IS GIVING AN ERROR 5 ISSUE. THIS COMPLAINT WAS CLASSIFIED BASED ON THE CUSTOMER CARE ADVOCATE (CCA) DOCUMENTATION. THE PATIENT REPORTEDLY ENCOUNTERED THE ERROR 5 ISSUE ABOUT A MONTH AGO. THE PATIENT INDICATED THAT HE MANAGED HIS DIABETES WITH MORE FOOD/DRINK AT THE TIME OF CONCERN. LAST WEEK, THE PATIENT WAS TESTED ON THE EMS METER AT ¿35 MG/DL¿ AND REQUIRED HCP TREATMENT WITH FOOD/DRINK. THERE WAS NO REPORT OF ANY SYMPTOMS. DURING TROUBLESHOOTING, THE ERROR 5 ISSUE WAS NOT RESOLVING WITH TRAINING. THE TESTING PROCESS WAS PER THE OWNER¿S MANUAL. THE TEST SAMPLE WAS DRAWN INTO THE TEST STRIP COMPLETELY. THIS COMPLAINT IS BEING REPORTED BECAUSE, THE PATIENT REQUIRED HCP TREATMENT FOR A BLOOD GLUCOSE READING OF ¿35 MG/DL¿ AFTER THE ERROR 5 ISSUE BEGAN. THE LFS PRODUCT WAS REPLACED AND REQUESTED BACK FOR INVESTIGATION.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
379622 OT ULTRAMINI METER GLUCOSE MONITORING SYS/KIT NBW LIFESCAN EUROPE, A DIVISION OF CILAG GMBH INTL 3494241

Patients

Seq Age Sex Outcome Treatment
1 71 YR Life Threatening| R