FDA Adverse Event Malfunction Summary report: N

PARADIGM REAL-TIME INSULIN INFUSION PUMP

MDR report key: 3900903 · Received June 27, 2014

Report

Report Number
3004209178-2014-86301
Event Type
Malfunction
Date Received
June 27, 2014
Date of Event
October 13, 2013
Report Date
June 13, 2014
Manufacturer
MEDTRONIC PUERTO RICO OPERATIONS CO.
Product Code
OYC
PMA / PMN Number
P980022
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
FL
Reporter Occupation
PATIENT

Narratives

Additional Manufacturer Narrative · 1

FAILURE ANALYSIS REVEALED THAT THE INSULIN PUMP WAS UNABLE TO PRIME DURING THE PRIME TEST AS A RESULT OF A PROTRUDED/LOOSE DRIVE SUPPORT DISK. THE DEVICE WAS RECEIVED WITH CRACKED CASE AT THE DISPLAY WINDOW CORNERS AND RESERVOIR TUBE, SCRATCHED SCREEN AND BROKEN BELT CLIP SLOT.

Description of Event or Problem · 1

THE CUSTOMER REPORTED THAT THE INSULIN PUMP WAS NOT REWINDING AT ALL, BUT HE DID NOT GET ANY ERROR MESSAGE. THE BLOOD GLUCOSE READING WAS 200MG/DL. THE CALLER ALSO MENTIONED THAT THE DEVICE WAS STUCK ON THE REWIND/BOLUS DELIVERY LOOP. ASSISTED THE CUSTOMER REWINDING/FILLING TUBING PROCESS AND WAS COMPLETED THE PROCESS SUCCESSFULLY. ADVISED THE CALLER THAT THE DEVICE WOULD BE REPLACED. NO FURTHER INFORMATION WAS PROVIDED.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
376962 PARADIGM REAL-TIME INSULIN INFUSION PUMP INSULIN INFUSION PUMP / SENSOR AUGMENTED OYC MEDTRONIC PUERTO RICO OPERATIONS CO. MMT-722NAP

Patients

Seq Age Sex Outcome Treatment
1 57 YR