FDA Adverse Event Malfunction Summary report: N

COULTER LH 780 HEMATOLOGY ANALYZER

MDR report key: 3900891 · Received June 27, 2014

Report

Report Number
1061932-2014-01477
Event Type
Malfunction
Date Received
June 27, 2014
Date of Event
June 5, 2014
Report Date
June 5, 2014
Manufacturer
BECKMAN COULTER
Product Code
GKZ
PMA / PMN Number
K061616
Removal / Correction Number
NA
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
IN, US
Reporter Occupation
OTHER HEALTH CARE PROFESSIONAL

Narratives

Additional Manufacturer Narrative · 1

ON (B)(4) 2014, A BECKMAN COULTER FIELD SERVICE ENGINEER (FSE) EVALUATED THE ANALYZER AND CONFIRMED THE LS OFFSET HIGH AT 1.7 FOR DIFFERENTIAL, AND 0.7 FOR RETICULOCYTE. THE FSE REPLACED THE FLOW CELL AND SAMPLE LINES TO RESOLVE THIS ISSUE. THE FSE VERIFIED AND VALIDATED THE SYSTEM. (B)(4).

Description of Event or Problem · 1

CUSTOMER REPORTED AN ERROR CONDITION OF DIFF LS OFFSET ERRORS DURING THE STARTUP PROCEDURE WHEN USING THE COULTER LH 780 HEMATOLOGY ANALYZER. THE INSTRUMENT FAILED THE STARTUP PROCEDURE. THE CUSTOMER PERFORMED MULTIPLE FLOW CELL FLUSH PROCEDURES, AND DID NOT RESOLVE THE ISSUE. A BECKMAN COULTER FIELD SERVICE ENGINEER (FSE) WAS SENT TO THE CUSTOMER'S FACILITY TO EVALUATE THE INSTRUMENT. THERE WAS NO REPORT OF ERRONEOUS TEST RESULTS ASSOCIATED WITH THIS EVENT. THERE WAS NO DEATH, INJURY OR AFFECT TO PATIENT TREATMENT.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
376833 COULTER LH 780 HEMATOLOGY ANALYZER COUNTER, DIFFERENTIAL CELL GKZ BECKMAN COULTER NA NA

Patients

Seq Age Sex Outcome Treatment
1