FDA Adverse Event Malfunction Summary report: N

ONETOUCHPING GLUCOSEMGMTSYSTEM

MDR report key: 3900409 · Received June 27, 2014

Report

Report Number
2531779-2014-18570
Event Type
Malfunction
Date Received
June 27, 2014
Report Date
June 25, 2014
Manufacturer
ANIMAS CORPORATION
Product Code
LZG
PMA / PMN Number
K080639
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
NC, US
Reporter Occupation
PATIENT

Narratives

Additional Manufacturer Narrative · 1

THE PUMP HAS NOT BEEN RETURNED TO ANIMAS FOR EVALUATION. IF THE DEVICE IS RETURNED, AN EVALUATION SHALL BE COMPLETED AND A SUPPLEMENTAL REPORT WILL BE FILED. NO CONCLUSIONS CAN BE MADE AT THIS TIME.

Additional Manufacturer Narrative · 1

FOLLOW-UP #2: DATE OF SUBMISSION 08/11/2014 DEVICE EVALUATION: THE DEVICE HAS BEEN RETURNED AND EVALUATED BY PRODUCT ANALYSIS ON (B)(4) 2014 WITH THE FOLLOWING FINDINGS: VISUAL INSPECTION OF THE PUMP FOUND SOME COSMETIC DAMAGES. REVIEW OF BLACK BOX DATA DID NOT FIND ANY RELATED WARNINGS OR ALERTS. THE PUMP POWERED UP WITH THE VIBRATORY FEATURE BUT NO AUDIBLE ALARM. ALL THE BUTTONS FUNCTIONED PROPERLY. THE SOLDER ON THE AUDIO ASSEMBLY WAS FOUND TO HAVE CRACKED. UNRELATED TO THE AUDIBLE FEATURE ISSUE, THE DISPLAY WAS DIM AND DISCOLORED.

Description of Event or Problem · 1

ON (B)(6) 2014, THE REPORTER CONTACTED ANIMAS, ALLEGING A AUDIO TONE/VIBRATION (NO SOUNDS) ISSUE. REPORTEDLY, THE AUDIO FEATURE OF THE PUMP WAS NOT WORKING. THE REPORTER STATED THAT THERE WAS VIBRATORY FEATURE AND THE AUDIO SETTINGS WERE PROGRAMMED CORRECTLY. THIS COMPLAINT IS BEING REPORTED BECAUSE THE REPORTED ISSUE WAS NOT RESOLVED WITH TROUBLESHOOTING. THERE WAS NO INDICATION THAT THE PRODUCT CAUSED OR CONTRIBUTED TO AN ADVERSE EVENT.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
377020 ONETOUCHPING GLUCOSEMGMTSYSTEM INSULIN INFUSION PUMP LZG ANIMAS CORPORATION

Patients

Seq Age Sex Outcome Treatment
1 55 YR