Description of Event or Problem · 1
CASE DESCRIPTION: THIS SPONTANEOUS REPORT ORIGINATING FROM THE UNITED STATES AS RECEIVED FROM A CONSUMER REFERS TO A FEMALE PT OF UNK AGE. THIS REPORT CONCERNS 1 PT AND 1 DEVICE. THE PT USED THE ORTHOTIC ((B)(4) 'S HEEL PAIN RELIEF ORTHOTICS-MEN'S) FOR AN UNK INDICATION. ON AN UNK DATE THE PT EXPERIENCED 3 UNEXPECTED SURGERIES (MEDICALLY SIGNIFICANT) AND THE ORTHOTIC JUST DID NOT WORK FOR HER. THE ACTION TAKEN ON THE ORTHOTIC WAS UNK. THE OUTCOME OF THE 3 UNEXPECTED SURGERIES WAS REPORTED AS RECOVERING/RESOLVING. THE OUTCOME OF THE LACK OF EFFECT WAS UNK. THE REPORTER CONSIDERED THE LACK OF EFFECT TO BE RELATED TO ORTHOTIC ((B)(4)'S HEEL PAIN RELIEF ORTHOTICS-MEN'S), AND THE RELATEDNESS OF THE UNEXPECTED SURGERIES WAS UNK. THE ORTHOTIC ((B)(4)'S HEEL PAIN RELIEF ORTHOTICS-MEN'S) WAS NOT AVAILABLE FOR INVESTIGATION. FOR THE ORTHOTIC ((B)(4)'S HEEL PAIN RELIEF ORTHOTICS-MEN'S), THE LOT NUMBER WAS NOT AVAILABLE AND THE SERIAL NUMBER WAS NOT AVAILABLE. FOR THE ORTHOTIC ((B)(4)'S HEEL PAIN RELIEF ORTHOTICS-MEN'S), QUALITY INVESTIGATION STATUS: SINCE THE DEVICE WAS NOT BEING RETURNED AND NO BATCH OR LOT NO WAS AVAILABLE, EVALUATION FOR A MALFUNCTION WAS NOT POSSIBLE. ADDITIONAL INFO HAS BEEN REQUESTED.