FDA Adverse Event Malfunction Summary report: N

X7-2T COMPACT, ROHS

MDR report key: 3898936 · Received May 21, 2014

Report

Report Number
3019216-2014-00011
Event Type
Malfunction
Date Received
May 21, 2014
Report Date
April 22, 2014
Manufacturer
PHILIPS ULTRASOUND, INC.
Product Code
IYN
PMA / PMN Number
K030455
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
PA, US
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 1

(B)(4). A PHILIPS FIELD SERVICE ENGINEER WAS DISPATCHED TO EXAMINE THE TEE PROBE WHERE A WIRE PROTRUDING FROM THE TIP SHEATH WAS OBSERVED. THE DAMAGED PROBE WAS RETURNED FOR EVALUATION AND THE INITIAL INVESTIGATION REVEALED A BROKEN AND FRAYED STEERING CABLE CAUSING A SMALL SECTION OF ONE STRAND TO PIERCE THROUGH THE ARTICULATION COVER. THE EXACT CAUSE OF THE DAMAGE TO THE STEERING CABLE COULD NOT BE DETERMINED.

Description of Event or Problem · 1

THE CUSTOMER REPORTED AN ERROR MESSAGE WHILE PREPARING A TEE FOR USE. THE TEE WAS TAKEN OUT OF SERVICE AND ANOTHER PROBE WAS USED TO PERFORM THE EXAMINATION. NO PATIENT INJURY OCCURRED.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
304082 X7-2T COMPACT, ROHS IYN PHILIPS ULTRASOUND, INC. 989605414121 B0V9ZD

Patients

Seq Age Sex Outcome Treatment
1