FDA Adverse Event Malfunction Summary report: N

ADVIA 2400

MDR report key: 3898622 · Received June 26, 2014

Report

Report Number
2432235-2014-00382
Event Type
Malfunction
Date Received
June 26, 2014
Date of Event
June 3, 2014
Report Date
June 4, 2014
Manufacturer
SIEMENS HEALTHCARE DIAGNOSTICS INC.
Product Code
CGZ
PMA / PMN Number
K990346
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
AS
Reporter Occupation
HEALTH PROFESSIONAL

Narratives

Additional Manufacturer Narrative · 1

THE CUSTOMER CONTACTED THE SIEMENS TECHNICAL SOLUTIONS CENTER (TSC). THE CUSTOMER STATED THAT AFTER REPLACING THE ION SELECTIVE ELECTRODE (ISE) BUFFER, THEY DID NOT PERFORM ISE CALIBRATIONS PRIOR TO RUNNING PATIENT SAMPLES. THE CUSTOMER RE-CALIBRATED THE ISE AND RAN QUALITY CONTROLS, RESULTING WITHIN RANGE. THE CAUSE OF THE DISCORDANT, FALSELY ELEVATED CL RESULT IS A USER ERROR. THE INSTRUMENT IS PERFORMING ACCORDING TO SPECIFICATIONS. NO FURTHER EVALUATION OF THE DEVICE IS REQUIRED.

Description of Event or Problem · 1

A DISCORDANT, FALSELY ELEVATED CHLORIDE (CL) RESULT WAS OBTAINED ON ONE PATIENT SAMPLE ON AN ADVIA 2400 INSTRUMENT. THE DISCORDANT RESULT WAS RELEASED TO THE PATHOLOGIST(S), WHO QUESTIONED IT. THE SAMPLE WAS REPEATED ON AN ALTERNATE INSTRUMENT, RESULTING LOWER. THE CORRECTED RESULT WAS REPORTED TO THE PHYSICIAN(S). THERE ARE NO REPORTS OF PATIENT INTERVENTION OR ADVERSE HEALTH CONSEQUENCES DUE TO THE DISCORDANT, FALSELY ELEVATED CL RESULT.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
374577 ADVIA 2400 CLINICAL CHEMISTRY ANALYZER CGZ SIEMENS HEALTHCARE DIAGNOSTICS INC. ADVIA 2400

Patients

Seq Age Sex Outcome Treatment
1