FDA Adverse Event Malfunction Summary report: N

ARCHITECT I2000SR ANALYZER

MDR report key: 3897760 · Received June 26, 2014

Report

Report Number
1628664-2014-00124
Event Type
Malfunction
Date Received
June 26, 2014
Report Date
June 2, 2014
Manufacturer
ABBOTT MANUFACTURING INC
Product Code
MZP
PMA / PMN Number
K983212
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
BE
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 1

A FALSE NEGATIVE ANTI HBC RESULT WAS GENERATED FOR ONE PATIENT ON THE ARCHITECT I2000SR ANALYZER. FIELD SERVICE PERFORMED TROUBLESHOOTING AND DETERMINED THE PROBABLE CAUSE WAS THE WASH BUFFER DISPENSE AT THE WASH ZONES WAS INADEQUATE. SERVICE REPLACED THE VALVE MANIFOLD KITS TO RESOLVE THE ISSUE. NO FURTHER DISCREPANT RESULTS WERE NOTED. CUSTOMER COMPLAINT DATA WAS REVIEWED AND NO ADVERSE TRENDS WERE IDENTIFIED. THE ARCHITECT SYSTEM OPERATIONS MANUAL WAS REVIEWED AND WAS FOUND TO ADEQUATELY ADDRESS THE ISSUE. THE INVESTIGATION DID NOT IDENTIFY A MALFUNCTION / DEFICIENCY.

Additional Manufacturer Narrative · 1

(B)(4).

Description of Event or Problem · 1

THE CUSTOMER STATED THAT A (B)(6) RESULT OF (B)(6) WAS GENERATED. THE SAMPLE WAS REPEATED MULTIPLE TIMES WITH RESULTS IN THE RANGE OF (B)(6). THE PATIENT HAD BEEN RUN ON ANOTHER ANALYZER WITH A (B)(6) RESULT. THERE WAS NO REPORT OF IMPACT TO PATIENT MANAGEMENT.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
374091 ARCHITECT I2000SR ANALYZER AUTOMATED IMMUNOASSAY ANALYZER MZP ABBOTT MANUFACTURING INC

Patients

Seq Age Sex Outcome Treatment
1 LOT UNKNOWN| LOT UNKNOWN| ARCHITECT (B)(4)| ARCHITECT (B)(4)