FDA Adverse Event Summary report: N

THINPREP 5000 PROCESSOR

MDR report key: 3897672 · Received June 10, 2014

Report

Report Number
1222780-2014-00094
Date Received
June 10, 2014
Date of Event
January 1, 2014
Report Date
May 19, 2014
Manufacturer
HOLOGIC INC.
Product Code
MKQ
Report Source
Manufacturer report
Reporter Occupation
OTHER

Narratives

Description of Event or Problem · 1

CUSTOMER REPORTED THE THINPREP 5000 PROCESSOR PRODUCED AN ERROR (SE 6006 SH 024), ALSO BROKE SOME SLIDES (BEFORE PUTTING CELLS ON THEM), AND LOST SOME SAMPLE (NON-GYN, UROCYTE). THE PATIENT WILL BE CALLED BACK. THE CUSTOMER STOPPED THE UNIT. HOLOGIC FIELD SERVICE ENGINEER CONFIRMED AND REPRODUCED ERROR (SE 6006 SH 024). FOUND THE FOLLOWING TO BE THE MOST LIKELY CAUSE OF THE ERROR: DIRTY VACUUM CUPS (CLEANED). REPLACED 3V BATTERY CR 2032 (SBC). RAN ALL NON-INTERACTIVE MOTION AND GO NO-GO TESTS TO VERIFY INSTRUMENT OPERATION. PROCESSED SAMPLES TO CONFIRM OPERATION. INSTRUMENT OPERATIONAL. SPAIN: THIS IS NOT CLASSIFIED AS A REPORTABLE EVENT SINCE THIS IS A TECHNICAL ISSUE. THE INSTRUMENT ISSUED A WARNING/ERROR CODE, WHICH ALERTED THE USER. THE DISPATCHED ENGINEER WAS ABLE TO CONFIRM AND REPRODUCE THAT ERROR AND RESOLVED THE ISSUE BY TECHNICAL/SERVICE INTERVENTION.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
343421 THINPREP 5000 PROCESSOR THINPREP 5000 PROCESSOR MKQ HOLOGIC INC.

Patients

Seq Age Sex Outcome Treatment
1 Other