FDA Adverse Event Malfunction Summary report: N

UNICEL DXC 800 SYNCHRON SYSTEM

MDR report key: 3895817 · Received June 26, 2014

Report

Report Number
2050012-2014-00292
Event Type
Malfunction
Date Received
June 26, 2014
Date of Event
May 28, 2014
Report Date
May 28, 2014
Manufacturer
BECKMAN COULTER
Product Code
JJE
PMA / PMN Number
K042291
Removal / Correction Number
NA
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
CA, US
Reporter Occupation
OTHER HEALTH CARE PROFESSIONAL

Narratives

Additional Manufacturer Narrative · 1

A FIELD SERVICE ENGINEER (FSE) WAS DISPATCHED TO THE CUSTOMER'S SITE. THE FSE EVALUATED THE INSTRUMENT AND DETERMINED THE CAUSE OF THE LEAK FROM REAGENT PROBE A IS ATTRIBUTED TO THE COLLAR WASH VALVE. THE FSE REPLACED THE COLLAR WASH VALVE TO RESOLVE THE LEAK. (B)(4).

Description of Event or Problem · 1

THE CUSTOMER REPORTED THAT ONE OF THE REAGENT PROBES OF THE UNICEL DXC 800 SYNCHRON SYSTEM WAS NOT VACUUMING AND LEAKED FLUID ONTO THE COVER WELL OF THE INSTRUMENT. THE CUSTOMER WAS UNABLE TO IDENTIFY WHICH OF THE PROBES WAS LEAKING. THE CUSTOMER WAS WEARING PERSONAL PROTECTIVE EQUIPMENT CONSISTING OF GLOVES, GOGGLES AND A LABORATORY COAT AT THE TIME OF THE EVENT AND THERE WAS NO REPORT OF INJURY OR DIRECT EXPOSURE TO THE LEAK. THE CUSTOMER DISCOVERED THE LEAK DURING MAINTENANCE AND STATED THAT THE INSTRUMENT DID NOT GENERATE ANY ERROR MESSAGES FOR THIS EVENT. THE CUSTOMER STATED THAT CALIBRATION PASSED AND QUALITY CONTROL (QC) RESULTS WERE WITHIN THE LABORATORY'S SPECIFICATION. THE CUSTOMER REPORTED THAT NO ERRONEOUS RESULTS HAVE BEEN GENERATED AND THEREFORE THERE WAS NO CHANGE OR AFFECT TO PATIENT TREATMENT IN CONNECTION WITH THIS EVENT.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
374875 UNICEL DXC 800 SYNCHRON SYSTEM ANALYZER, CHEMISTRY (PHOTOMETRIC, DISCRETE), FOR CLINICAL USE JJE BECKMAN COULTER NA NA

Patients

Seq Age Sex Outcome Treatment
1