FDA Adverse Event Malfunction Summary report: N

G4 PLATINUM CONTINUOUS GLUCOSE MONITORING SYSTEM

MDR report key: 3895397 · Received June 25, 2014

Report

Report Number
3004753838-2014-04841
Event Type
Malfunction
Date Received
June 25, 2014
Date of Event
June 1, 2014
Report Date
June 1, 2014
Manufacturer
DEXCOM, INC.
Product Code
MDS
PMA / PMN Number
P120005
Product Problem
Yes
Report Source
Manufacturer report
Reporter Occupation
PATIENT

Narratives

Description of Event or Problem · 1

PATIENT CONTACTED DEXCOM TECHNICAL SUPPORT ON (B)(6) 2014 AND CLAIMED INTERMITTENT AUDIO OUTPUT ON (B)(6) 2014. AT THE TIME OF THE CALL TO DEXCOM TECHNICAL SUPPORT, NO MEDICAL INTERVENTION OR INJURIES WERE REPORTED. ADDITIONALLY, AT THE TIME OF THE CALL, DEXCOM TECHNICAL SUPPORT ADVISED PATIENT TO TEST ALERT FUNCTIONALITY AND PATIENT REPORTED ALERTS WERE FUNCTIONAL.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
370124 G4 PLATINUM CONTINUOUS GLUCOSE MONITORING SYSTEM MDS MDS DEXCOM, INC. MT20649-PNK 5117270

Patients

Seq Age Sex Outcome Treatment
1 57 YR Other