FDA Adverse Event Malfunction Summary report: N

CLINITEK STATUS

MDR report key: 3894778 · Received June 25, 2014

Report

Report Number
1217157-2014-00089
Event Type
Malfunction
Date Received
June 25, 2014
Date of Event
March 20, 2014
Report Date
June 4, 2014
Manufacturer
SIEMENS HEALTHCARE DIAGNOSTICS
Product Code
KQO
PMA / PMN Number
K031947
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
MI, US
Reporter Occupation
OTHER HEALTH CARE PROFESSIONAL

Narratives

Additional Manufacturer Narrative · 1

CUSTOMER TOOK INSTRUMENT OUT OF SERVICE AFTER RECEIVING TEST RESULTS. NO ADDITIONAL INFORMATION HAS BEEN MADE AVAILABLE BY CUSTOMER.

Additional Manufacturer Narrative · 1

CUSTOMER CHANGED THEIR CLEANING PROCEDURE FROM USING REGULAR WATER TO DISTILLED WATER WHEN CLEANING THE TEST TABLE AND USING PROPER CLEANING TECHNIQUES IS WHAT RESOLVED THE ISSUE. INSTRUMENT IS WORKING AS INTENDED. CUSTOMER REITERATED THAT THERE HAVE BEEN NO ISSUES WITH RESULTS SINCE THIS CHANGE.

Description of Event or Problem · 1

CUSTOMER RECEIVED FALSE NEGATIVE RESULTS FOR LEUKOCYTES WHEARAS RESULTS IN REFERENCE LAB WAS POSITIVE. THERE WAS NO REPORT OF INJURY DUE TO THIS EVENT.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
369907 CLINITEK STATUS CT STATUS KQO SIEMENS HEALTHCARE DIAGNOSTICS

Patients

Seq Age Sex Outcome Treatment
1