FDA Adverse Event Malfunction Summary report: N

STEALTHSTATION S7 SYSTEM

MDR report key: 3894525 · Received June 25, 2014

Report

Report Number
1723170-2014-00678
Event Type
Malfunction
Date Received
June 25, 2014
Date of Event
May 28, 2014
Report Date
May 28, 2014
Manufacturer
MEDTRONIC NAVIGATION, INC.
Product Code
HAW
PMA / PMN Number
K050438
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
CO, US
Reporter Occupation
MEDICAL EQUIPMENT COMPANY TECHNICIAN/REPRESENTATIVE

Narratives

Additional Manufacturer Narrative · 1

THE COMPUTER WAS RETURNED TO THE MANUFACTURER FOR ANALYSIS AND WAS FOUND TO HAVE A MOTHERBOARD FAULT. THE SOFTWARE INVESTIGATION FOUND THAT THE SOFTWARE FUNCTIONED AS DESIGNED, AND CONFIRMED THAT THE ISSUE WAS CAUSED BY A MOTHERBOARD MALFUNCTION. THE DEVICE WAS REPLACED TO RESOLVE THE ISSUE. A MEDTRONIC REPRESENTATIVE WENT TO THE SITE TO REPLACE THE COMPUTER AND TEST THE NAVIGATION EQUIPMENT. THE HARDWARE, SOFTWARE, AND INSTRUMENTS PASSED THE SYSTEM CHECKOUT AFTER COMPUTER REPLACEMENT.

Additional Manufacturer Narrative · 1

NO PARTS HAVE BEEN RETURNED TO MANUFACTURER FOR ANALYSIS. (B)(4).

Description of Event or Problem · 1

A MEDTRONIC REPRESENTATIVE REPORTED THAT, WHILE IN A CRANIAL PROCEDURE, THE NAVIGATION SYSTEM BECAME UNRESPONSIVE ON THE REGISTER SCREEN. MESSAGE DISPLAYED WAS: BOOT AHCI CD ROM. A HARD RE-BOOT OF THE SYSTEM WAS REQUIRED TO RESTORE NORMAL FUNCTION. THE SURGEON COMPLETED THE PROCEDURE WITH THE USE OF THE NAVIGATION SYSTEM. THERE WAS NO IMPACT ON PATIENT OUTCOME.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
371264 STEALTHSTATION S7 SYSTEM NEUROLOGICAL STEREOTAXIC INSTRUMENT HAW MEDTRONIC NAVIGATION, INC. S7

Patients

Seq Age Sex Outcome Treatment
1 38 YR