FDA Adverse Event Malfunction Summary report: N

COULTER ACT DIFF 2 ANALYZER

MDR report key: 3894416 · Received June 25, 2014

Report

Report Number
1061932-2014-01480
Event Type
Malfunction
Date Received
June 25, 2014
Date of Event
June 3, 2014
Report Date
June 3, 2014
Manufacturer
BECKMAN COULTER
Product Code
GKZ
PMA / PMN Number
K990352
Removal / Correction Number
NA
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
ID, US
Reporter Occupation
OTHER HEALTH CARE PROFESSIONAL

Narratives

Additional Manufacturer Narrative · 1

ON (B)(4) 2014, BECKMAN COULTER CUSTOMER SUPPORT WORKED WITH THE CUSTOMER TO DRAIN THEN FILL THE BATHS SEVERAL TIMES, AFTER WHICH THERE WAS THE BATHS DID NOT OVERFLOW, AND THE LEAK WAS RESOLVED. ON 06/04/2014, A BECKMAN COULTER FIELD SERVICE ENGINEER (FSE) EVALUATED THE INSTRUMENT AND FOUND THAT THE LEAK HAD BEEN RESOLVED BY CUSTOMER PRIOR TO HIS ARRIVAL TO SITE. THE LEAK WAS ATTRIBUTED TO BATHS OVERFLOWING AND NOT TO DRAINING PROPERLY. (B)(4).

Description of Event or Problem · 1

THE CUSTOMER REPORTED A LEAK WHEN USING THE COULTER ACT DIFF 2 ANALYZER. THE LEAK WAS DESCRIBED AS APPROXIMATELY 1 CUP OF CLEAR FLUID LEAKED FROM THE INSTRUMENT ONTO THE COUNTER. THE INSTRUMENT WAS RUNNING A STARTUP PROCEDURE WHEN THE LEAK WAS IDENTIFIED. THE CUSTOMER OPENED THE FRONT COVER AND FOUND THAT THE WBC (WHITE BLOOD CELL) AND RBC (RED BLOOD CELL) BATHS WERE OVERFLOWING. THE OPERATOR WAS WEARING PERSONAL PROTECTIVE EQUIPMENT OF GLOVES WHEN THE EVENT OCCURRED. THERE WERE NO REPORTS OF BIOHAZARD EXPOSURE TO MUCOUS MEMBRANES OR CUTS. THERE WAS NO REPORT OF ERRONEOUS TEST RESULTS ASSOCIATED WITH THIS EVENT. THERE WAS NO DEATH, INJURY OR AFFECT TO PATIENT TREATMENT.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
371381 COULTER ACT DIFF 2 ANALYZER COUNTER, DIFFERENTIAL CELL GKZ BECKMAN COULTER NA NA

Patients

Seq Age Sex Outcome Treatment
1