FDA Adverse Event Injury Summary report: N

OT ULTRASMART METER

MDR report key: 3893230 · Received June 25, 2014

Report

Report Number
2939301-2014-15418
Event Type
Injury
Date Received
June 25, 2014
Report Date
June 10, 2014
Manufacturer
LIFESCAN EUROPE, A DIVISION OF CILAG GMBH INTL
Product Code
NBW
PMA / PMN Number
K021819
Adverse Event
Yes
Report Source
Manufacturer report
Reporter Location
MN, US
Reporter Occupation
PATIENT

Narratives

Additional Manufacturer Narrative · 1

LIFESCAN (LFS) HAS REQUESTED RETURN OF THE SUBJECT PRODUCT(S) FOR EVALUATION. IF THE PRODUCT(S) ARE RETURNED, LFS WILL EVALUATE IT/THEM AND INFORM FDA OF PRODUCT(S) THAT DO NOT PASS INSPECTION IN A SUPPLEMENTAL REPORT.

Description of Event or Problem · 1

ON (B)(4) 2014, THE LAY-USER/PATIENT CONTACTED LIFESCAN (LFS) USA, ALLEGING THAT THE ONETOUCH ULTRASMART METER IS GIVING CALCODE ISSUE. THIS COMPLAINT WAS CLASSIFIED BASED ON THE CUSTOMER CARE ADVOCATE (CCA) DOCUMENTATION. THE CALCODE ISSUE BEGAN ON (B)(4) 2014 AT 9 AM. AT THE TIME OF CONCERN, THE PATIENT MANAGES HIS DIABETES WITH ORAL MEDICATION (METFORMIN). THE PATIENT CLAIMED THAT HE HAD SYMPTOMS DESCRIBED AS ¿SHAKY AND VOMITING¿ DUE TO THE CALCODE ISSUE. THERE WAS NO REPORT OF ANY REQUIRED HCP TREATMENT. THE CALCODE ISSUE WAS RESOLVED WITH TRAINING ON (B)(4) 2014. THIS COMPLAINT IS BEING REPORTED BECAUSE THE PATIENT ALLEGEDLY DEVELOPED SYMPTOMS SUGGESTIVE OF A SERIOUS INJURY DUE TO THE ALLEGED CALCODE ISSUE. THE LFS PRODUCT WAS REPLACED AND REQUESTED BACK FOR INVESTIGATION.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
370831 OT ULTRASMART METER GLUCOSE MONITORING SYS/KIT NBW LIFESCAN EUROPE, A DIVISION OF CILAG GMBH INTL 3355690

Patients

Seq Age Sex Outcome Treatment
1 55 YR Life Threatening