FDA Adverse Event Malfunction Summary report: N

ACL ADVANCE

MDR report key: 3891441 · Received June 18, 2014

Report

Report Number
1217183-2014-00004
Event Type
Malfunction
Date Received
June 18, 2014
Date of Event
March 13, 2014
Report Date
March 14, 2014
Manufacturer
INSTRUMENTATION LABORATORY CO.
Product Code
GKP
PMA / PMN Number
K002400
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
CA
Reporter Occupation
OTHER HEALTH CARE PROFESSIONAL

Narratives

Additional Manufacturer Narrative · 1

THE ACL ADVANCE INSTRUMENT BACKUP WAS RECEIVED FROM THE CUSTOMER, CONTAINING DATA FROM THE INCORRECT DATES (B)(6) THE ISSUE OCCURRED AROUND (B)(6). THEREFORE, THE DATABASE BACKUP DID NOT INCLUDE RELEVANT INFORMATION TO HELP THE INVESTIGATION. IL HAS ATTEMPTED TO REPRODUCE THE PROBLEM MULTIPLE TIMES WITH NO SUCCESS. WE HAVE TRIED THE SCENARIO AS DESCRIBED IN THIS COMPLAINT, AS WELL AS USING DIFFERENT COMBINATIONS TO INTERRUPT THE INSTRUMENT DURING OPERATION. IN PARALLEL, THE SOFTWARE DEVELOPMENT TEAM REVIEWED THE INSTRUMENT SOFTWARE CODE, CONCENTRATING ON TWO FUNCTIONAL AREAS: ENTERING SAMPLE RACKS WITH THE BAR CODE READER ON (PRESS THE F2 KEY FROM ORDERS SCREEN), INITIATING A RUN (PRESS THE F3 KEY FROM THE ORDERS SCREEN). NEITHER CODE REVIEW WAS SUCCESSFUL IN UNCOVERING CODE ABNORMALITIES. IL IS CONTINUING TO REQUEST MORE INFORMATION FROM THE CUSTOMER INCLUDING: BARCODE FORMAT USED AND OTHER TESTS ORDERED TO ENABLE IL TO REPRODUCE THIS ISSUE.

Description of Event or Problem · 1

CUSTOMER REPORTS THAT THEIR ACL ADVANCE HAS CHANGED SAMPLE IDS FOR TWO PATIENTS. THE SAMPLE'S WERE BARCODED INTO THE INSTRUMENT AND THE CORRECT SAMPLE IDS WERE RECORDED. WHEN THE CUSTOMER BEGAN THE TEST THE INSTRUMENT CHANGED THE SAMPLE ID TO A NUMBER WHICH WAS RUN PREVIOUSLY. SAMPLE ID, (B)(6) WAS SCANNED ON (B)(6) AT APPROXIMATELY 20:00 FOR HEMOSIL RECOMBIPLASTIN 2G (PT REAGENT). THE SAMPLE ID WAS CHANGED BY THE INSTRUMENT TO 62712, WHICH HAD BEEN RUN ON (B)(6) FOR HEMOSIL RECOMBIPLASTIN 2G. THE TEST RAN TO COMPLETION, BUT THE TECHNOLOGIST CAUGHT THE DISCREPANCY AND THE RESULT WAS NOT REPORTED. SAMPLE ID (B)(6) WAS SCANNED ON (B)(6) AT APPROXIMATELY 20:00 FOR HEMOSIL RECOMBIPLASTIN 2G. THE SAMPLE ID WAS CHANGED BY THE INSTRUMENT TO 62717, WHICH HAS BEEN RUN ON (B)(6) FOR HEMOSIL RECOMBIPLASTIN 2G. AT THAT POINT, THE TECHNOLOGIST ABORTED THE RUN.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
359323 ACL ADVANCE COAGULATION ANALYZER GKP INSTRUMENTATION LABORATORY CO. 9990-11

Patients

Seq Age Sex Outcome Treatment
1